Search found 7 matches

by crssftp
2019-03-27 17:49
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

I am sorry! Of course I called the IT people first and they were unable to assist me. It isn't that I don't understand its a tool, like excel or adobe or captivate software. I just do not understand where the problem stems from that will not accept my credentials and also will not connect to the ser...
by crssftp
2019-03-27 12:43
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

I meant the sign on for FileZilla. Wouldn't that be FileZilla people. It just keeps saying can't connect.
by crssftp
2019-03-27 11:26
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

botg wrote:
2019-03-26 17:30
You need to contact your server administrator or server hosting provider to inquire about your login credentials.
How do I find this department? This forum is where it sent me to get assistance.
by crssftp
2019-03-27 11:18
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

I guess I thought this was the FileZilla people on here, I was hoping they would let me reset my sign on. This is the only way it shows we can contact them, there is no phone number listed.
by crssftp
2019-03-27 11:12
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

Thank you.
by crssftp
2019-03-26 18:02
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

Re: unable to connect

My server provider? Do you mean someone that runs the server for my company? I would not think anyone in my company would know anything about this software that is used in my department. This is not a company wide use.
by crssftp
2019-03-26 13:51
Forum: General Discussion
Topic: unable to connect
Replies: 11
Views: 1369

unable to connect

I am in a new position and this software is what has been used to move our training videos from captivate to our departments webpage. I do not have the information I need to get this software to connect apparently. The person who had this position previously did not leave any instruction what so eve...