FileZilla Forums

If "server support staff" refers to the company, which hosts my website, then I already have spoken with them. They suggested that I simply keep trying. Unfortunately, this is the first time that I ever have attempted to upload a website, and I really know very little about it.

I am encountering the 530 error. I have tried to upload the pages with both FileZilla and another program, but I am getting the 530 error in both cases. As well as I can tell, I have followed the directions as closely as possible.