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 Post subject: Username and password
PostPosted: 2009-12-03 10:56 
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500 Command not understood

Joined: 2009-12-03 10:54
Posts: 3
How can I get a username and password so I can use filezilla I have just downloaded it and need help


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PostPosted: 2009-12-03 11:02 
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500 Command not understood

Joined: 2009-12-03 10:54
Posts: 3
I was following this tutorial
http://helppages.obsidian.com.au/HelpCe ... ingstarted

and it says:

Quote:
Now next to Host type in the name of your website (without http://). Click on Normal under Logontype, then enter the User and password that Obsidian sent out to you when your FTP account was created.


But I never received a user and password.


Also on their screenshot the options at the bottom on filezilla are : connect, cancel, save and exit.

But my options are: connect, cancel, ok.


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PostPosted: 2009-12-03 13:58 
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226 Transfer OK
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Joined: 2006-05-01 03:28
Posts: 19654
Location: Germany
Quote:
But I never received a user and password.
Then you have to contact your hoster. Obviously we can't give it to you, we only support the tool (FileZilla).

Quote:
Also on their screenshot the options at the bottom on filezilla are : connect, cancel, save and exit.

But my options are: connect, cancel, ok.
Forget the screenshots in that tutorial. The tutorial you posted is severely outdated, especially the screenshots. They are from a software that does no more exist (FileZilla 2). You have FileZilla 3, which is completely rewritten and is not 100% compatible in terms of GUI. Btw, 'OK' does the same as 'Save and exit'.

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PostPosted: 2009-12-03 22:39 
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500 Command not understood

Joined: 2009-12-03 10:54
Posts: 3
Thanks for the reply, so I have to use the same user and pass that I use to log into my site?

Sorry I thought it meant FZ would give me one


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PostPosted: 2009-12-04 06:25 
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226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19654
Location: Germany
Quote:
Thanks for the reply, so I have to use the same user and pass that I use to log into my site?
That entirely depends on your hoster.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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