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 Post subject: Remote site folder empty
PostPosted: 2012-02-09 22:47 
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500 Command not understood

Joined: 2012-02-09 22:24
Posts: 2
I am new to Filezilla, and I just need it to upload a png file in the images/flags subfolder of my wp site on Bluehost. But after having connected to the server, the box for the remote site contains only an empty folder. Where is all the rest? What have I done wrong?
Here is the log:
Status: Resolving address of www.newyorkpuntocom.com
Status: Connecting to 66.147.244.224:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 7 of 1000 allowed.
Response: 220-Local time is now 15:16. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER eva@newyorkpuntocom.com
Response: 331 User eva@newyorkpuntocom.com OK. Password required
Command: PASS ***********
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (66,147,244,224,15,136)
Command: MLSD
Response: 150 Accepted data connection
Response: 226-Options: -a -l
Response: 226 3 matches total
Status: Directory listing successful
Status: Disconnected from server
Status: Resolving address of http://www.newyorkpuntocom.com
Status: Connecting to 66.147.244.224:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 6 of 1000 allowed.
Response: 220-Local time is now 15:17. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER eva@newyorkpuntocom.com
Response: 331 User eva@newyorkpuntocom.com OK. Password required
Command: PASS ***********
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Status: Directory listing successful
Status: Disconnected from server
Status: Resolving address of http://www.newyorkpuntocom.com
Status: Connecting to 66.147.244.224:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 6 of 1000 allowed.
Response: 220-Local time is now 15:18. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER eva@newyorkpuntocom.com
Response: 331 User eva@newyorkpuntocom.com OK. Password required
Command: PASS ***********
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Status: Directory listing successful
Status: Disconnected from server
Status: Resolving address of http://www.newyorkpuntocom.com
Status: Connecting to 66.147.244.224:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 6 of 1000 allowed.
Response: 220-Local time is now 15:18. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER eva@newyorkpuntocom.com
Response: 331 User eva@newyorkpuntocom.com OK. Password required
Command: PASS ***********
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Retrieving directory listing...
Command: PWD


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PostPosted: 2012-02-09 23:09 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19658
Location: Germany
Quote:
Response: 226 3 matches total
Please check that you didn't accidentally enable any filename filters (menu View).

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
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PostPosted: 2012-02-10 00:10 
Offline
500 Command not understood

Joined: 2012-02-09 22:24
Posts: 2
I checked and they are all disabled.


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PostPosted: 2012-02-10 00:48 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19658
Location: Germany
So the three objects are the . /.. directories plus the empty one. No directory filters active and you still do not see your files?

Doesn't look too good, looks like the server is FUBAR. You must contact the server support.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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PostPosted: 2012-04-17 21:12 
Offline
500 Command not understood

Joined: 2012-04-17 20:54
Posts: 3
Don't know is it a similar problem. I can connect to the ftp, browse through folders and see files with non-Cyrillic names.

Problem: I can't see files with Cyrillic names.

Appearance: FileZilla 3.5.0, Ubuntu 11.10 x64

Workarounds: for example Firefox can see all files. Also as FileZilla on WindowsXP. Active mode, forcing UTF-8 charset did not helped. Log shows some empty "List: "commands with free space after each. I assume the count of "List: " line is for every "invisible" file. http://ftptest.net gives me "Error: FEAT response lines must begin with a single space character".

Can I solve this somehow? Or is it a known bug issue?


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PostPosted: 2012-04-17 21:48 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19658
Location: Germany
Quote:
Don't know is it a similar problem.
It definitely isn't.

Quote:
I can connect to the ftp, browse through folders and see files with non-Cyrillic names.

Problem: I can't see files with Cyrillic names.
If the server you use doesn't support UTF-8, you must not use non-English characters for filenames. See Character Set.

Quote:
Workarounds: for example Firefox can see all files. Also as FileZilla on WindowsXP.
That's just luck. The behavior is totally undefined.

Quote:
forcing UTF-8 charset did not helped.
If the server doesn't support UTF-8, forcing will not do anything.

Quote:
http://ftptest.net gives me "Error: FEAT response lines must begin with a single space character".
That's an additional problem of a broken server not following the specifications.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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PostPosted: 2012-04-17 22:49 
Offline
500 Command not understood

Joined: 2012-04-17 20:54
Posts: 3
Well, its a big one russian ftp server used worldwide, including CIS countries, having hundreds of users, so I assume it really should support UTF-8. I don't have any support contacts on the other side to resolve this problem. While on Windows, ftp worked with FileZilla in years on diferent PCs. I think Ubuntu could do something with this. And while all other users burn their lives with Windows, no one meet this problem before.


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PostPosted: 2012-04-18 09:39 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19658
Location: Germany
Quote:
Well, its a big one russian ftp server used worldwide, including CIS countries, having hundreds of users, so I assume it really should support UTF-8.
Do not blindly assume, check the logs.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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PostPosted: 2012-04-19 20:24 
Offline
500 Command not understood

Joined: 2012-04-17 20:54
Posts: 3
It was just correct custom encoding in "charset" under server settings. In my case - Windows-1252. Looks like under Windows FileZilla can figure it out by itself, while under Ubuntu - it can't. Thanks for helping.


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PostPosted: 2012-04-19 21:27 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19658
Location: Germany
Custom encoding = Server does not support UTF-8

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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