Transfers

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Nana
504 Command not implemented
Posts: 6
Joined: 2018-08-07 03:06
First name: Pam
Last name: Mellone

Transfers

#1 Post by Nana » 2018-08-07 03:27

Help! First let me say I am not computer literate! I know just enough about computers and websites to get by. I am almost 59 years old so please be patient with me. I have been using Filezilla for years, no problems and very easy to use. But now suddenly a BIG problem. I transfer files as usual, it says files are transferred successfully but then they do not show up on my business website. What am I doing wrong? How can I solve this problem? Any help would be appreciated. Thank you in advance.

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botg
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Re: Transfers

#2 Post by botg » 2018-08-07 08:47

Correct directory? Correct character case?

Nana
504 Command not implemented
Posts: 6
Joined: 2018-08-07 03:06
First name: Pam
Last name: Mellone

Re: Transfers

#3 Post by Nana » 2018-08-07 15:51

Thank you for responding. To answer your questions,Yes and Yes. I'm doing the same things I've always done but for some reason the files are not showing up on our website. I just used FileZilla 2 weeks ago to update information on our site and things went well.

Nana
504 Command not implemented
Posts: 6
Joined: 2018-08-07 03:06
First name: Pam
Last name: Mellone

Re: Transfers

#4 Post by Nana » 2018-08-07 19:34

Still having issues. Not able to see files that say they have been transferred. I am able to remove files and see the results but not able to see files that have been transferred.
Any help is greatly appreciated.

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botg
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Re: Transfers

#5 Post by botg » 2018-08-07 22:35

If the transfer is listed successful, it's not a problem with FileZilla. Please contact your server administrator or server hosting provider for assistance.

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boco
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Re: Transfers

#6 Post by boco » 2018-08-07 22:37

The problem we have is: If you are connected with the correct FTP account (username, password), to the correct server (hostname), and the files have been uploaded correctly (Data Type) to the correct place (path) with the correct case (capitalization matters), then FileZilla's job is basically done.

Then, it's your hosting provider's turn, to make the files you uploaded to the FTP available over HTTP. Usually that happens automatically (albeit with a small delay, sometimes). If there is anything wrong with that matter, we can't help and you would need to contact hosting support.
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Nana
504 Command not implemented
Posts: 6
Joined: 2018-08-07 03:06
First name: Pam
Last name: Mellone

Re: Transfers

#7 Post by Nana » 2018-08-08 01:27

botg wrote:
2018-08-07 22:35
If the transfer is listed successful, it's not a problem with FileZilla. Please contact your server administrator or server hosting provider for assistance.
Thank you

Nana
504 Command not implemented
Posts: 6
Joined: 2018-08-07 03:06
First name: Pam
Last name: Mellone

Re: Transfers

#8 Post by Nana » 2018-08-08 01:27

boco wrote:
2018-08-07 22:37
The problem we have is: If you are connected with the correct FTP account (username, password), to the correct server (hostname), and the files have been uploaded correctly (Data Type) to the correct place (path) with the correct case (capitalization matters), then FileZilla's job is basically done.

Then, it's your hosting provider's turn, to make the files you uploaded to the FTP available over HTTP. Usually that happens automatically (albeit with a small delay, sometimes). If there is anything wrong with that matter, we can't help and you would need to contact hosting support.
Thank you

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