Failure to connect after update

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jlionelb
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Failure to connect after update

#1 Post by jlionelb » 2020-02-01 16:07

I updated to Filezilla 3.46.3.
Using the previously-saved host,username,pass and Quickconnect, I get the message saying that I cannot connect to the server.
I tried a second site with a different host and it was successful. Is there something about the first site that may needs a change in the settings?

PeterLL82
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Re: Failure to connect after update

#2 Post by PeterLL82 » 2020-02-01 18:08

I have have a similar problem. After updating to the latest version 3.46.3 I can now log in to my remote server, and I can download the contents of folders on that server. However when I try to transfer a file in either direction the program tells me it cannot connect to the server. Fortunately Terrapin, which I used to use, still works for me.
I would like to go back to the previous version but I don't know how to do so.

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boco
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Re: Failure to connect after update

#3 Post by boco » 2020-02-02 06:06

@jlionelb
Previous QuickConnect entries are not guaranteed to be preserved on updates. Try entering fresh login data.
Where does it stop exactly and what does it say in the Log?

@PeterLL82
Does the server allow multiple logins from the same IP?
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

matts2341
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Re: Failure to connect after update

#4 Post by matts2341 » 2020-02-22 20:04

I am using filezilla and I KNOW my User name and password is good I have been to the site using a web browser but I cannot connect to the site Help please.

Response: 331 Hello ---------, please enter your password.
Command: PASS *************
Response: 530 Username/password not accepted for -------- on account '-------'.
Error: Critical error: Could not connect to server

this is the message I am getting I blanked out site and user but you should get the Idea. When I use Filezilla I cannot connect but using a web browser I can.

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boco
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Re: Failure to connect after update

#5 Post by boco » 2020-02-23 04:31

Are you truly using FTP when connecting with the browser (many browser vendors are in the process of removing FTP support completely)? FTP is a different service altogether, compared with any HTTP(S)-based services. That means that usernames and passwords used for browser logins are potentially not the same you need for FTP.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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