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Failure to connect after update

Posted: 2020-02-01 16:07
by jlionelb
I updated to Filezilla 3.46.3.
Using the previously-saved host,username,pass and Quickconnect, I get the message saying that I cannot connect to the server.
I tried a second site with a different host and it was successful. Is there something about the first site that may needs a change in the settings?

Re: Failure to connect after update

Posted: 2020-02-01 18:08
by PeterLL82
I have have a similar problem. After updating to the latest version 3.46.3 I can now log in to my remote server, and I can download the contents of folders on that server. However when I try to transfer a file in either direction the program tells me it cannot connect to the server. Fortunately Terrapin, which I used to use, still works for me.
I would like to go back to the previous version but I don't know how to do so.

Re: Failure to connect after update

Posted: 2020-02-02 06:06
by boco
@jlionelb
Previous QuickConnect entries are not guaranteed to be preserved on updates. Try entering fresh login data.
Where does it stop exactly and what does it say in the Log?

@PeterLL82
Does the server allow multiple logins from the same IP?

Re: Failure to connect after update

Posted: 2020-02-22 20:04
by matts2341
I am using filezilla and I KNOW my User name and password is good I have been to the site using a web browser but I cannot connect to the site Help please.

Response: 331 Hello ---------, please enter your password.
Command: PASS *************
Response: 530 Username/password not accepted for -------- on account '-------'.
Error: Critical error: Could not connect to server

this is the message I am getting I blanked out site and user but you should get the Idea. When I use Filezilla I cannot connect but using a web browser I can.

Re: Failure to connect after update

Posted: 2020-02-23 04:31
by boco
Are you truly using FTP when connecting with the browser (many browser vendors are in the process of removing FTP support completely)? FTP is a different service altogether, compared with any HTTP(S)-based services. That means that usernames and passwords used for browser logins are potentially not the same you need for FTP.