550 Access is denied when renaming a file

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mikb314159
500 Command not understood
Posts: 3
Joined: 2020-07-08 17:26
First name: Michael
Last name: Bakalor

550 Access is denied when renaming a file

#1 Post by mikb314159 » 2020-07-08 17:33

I am not able to rename a file or transfer an index file successfully.
We have compared all permissions between my profile and another user and can not find any differences.
And then logged in on the same PC under the other user and had not problems with transfer or renaming.
Any suggestions are appreciated.
See below:

Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing...
Status: Calculating timezone offset of server...
Status: Timezone offset of server is 0 seconds.
Status: Directory listing of "/" successful
Status: Renaming '/Index_workingXXX.html' to '/Index_workingXXG.html'
Command: RNFR Index_workingXXX.html
Response: 550 Access is denied.

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botg
Site Admin
Posts: 33054
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
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Re: 550 Access is denied when renaming a file

#2 Post by botg » 2020-07-09 07:30

You either do not have permission to rename the file, or in case of a Windows-based server, it could still be opened in a different program running on the server machine.

mikb314159
500 Command not understood
Posts: 3
Joined: 2020-07-08 17:26
First name: Michael
Last name: Bakalor

Re: 550 Access is denied when renaming a file

#3 Post by mikb314159 » 2020-07-09 16:54

We have compared permissions between myself and one other user, and they are the same. This was verified by the Admin.
As far as file being used, that does not seem the case. Also, I can log in under my user name, and get the error. And then log out and have another user with the same permissions log in and make try the same transfer or name change successfully. One other note. The other users profile was created over 7 years ago. I am wondering if there is something else that has changed.
Note: This is only a problem with html files.
Thank for your help,
Last edited by mikb314159 on 2020-07-09 18:48, edited 1 time in total.

mikb314159
500 Command not understood
Posts: 3
Joined: 2020-07-08 17:26
First name: Michael
Last name: Bakalor

Re: 550 Access is denied when renaming a file

#4 Post by mikb314159 » 2020-07-09 17:15

Permissions pic.

https://link.shutterfly.com/P6JYurJ9Y7

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botg
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Posts: 33054
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
Contact:

Re: 550 Access is denied when renaming a file

#5 Post by botg » 2020-07-10 11:29

I cannot access that site. Please attach screenshots directly to this forum thread.

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