Payment for FileZilla Pro redirects to empty cart

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frahmadani
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Joined: 2020-10-13 15:10

Payment for FileZilla Pro redirects to empty cart

#1 Post by frahmadani » 2020-10-13 15:21

Hi Admins,

I tried to purchase the FileZilla Pro today. I've succeeded to input my personal & payment details, and then proceed to click Place Order.

After that, I was redirected to a popup to verify my card with SMS OTP. However, after putting the OTP code, I was redirected to a screen that says empty cart. I've tried several times with the same result. Can you help me with the issue?
EDIT: I tried with 2 credit card, still the same result.

Thank you

PS: Here is the purchase page I use:
https://store.filezillapro.com/order/ch ... TM-TCBW5C9

Please find attached the 'empty cart' page I was redirected to after inputting the card's OTP code.
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empty-shop-cart.PNG
empty-shop-cart.PNG (76.91 KiB) Viewed 112 times

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botg
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Re: Payment for FileZilla Pro redirects to empty cart

#2 Post by botg » 2020-10-14 09:27

Which Browser are you using?

Are you using any browser extension that might block requests?

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