Remote Directory Doesn't Load
Posted: 2021-01-29 16:30
Long time user of FZ. Never had a problem until now. I recently changed the file structure of one of my sites. One simple change was to rename my image directory from 'files_images' to just 'images'. There are several users of my site that have FTP access for uploading images. Thus, they have a cPanel FTP account for them to access directly to the 'images' directory.
Unfortunately on cPanel this required creating a new FTP account with new password. BUT, when I used the new account information to create the FZ site account FZ would link to the account but would only display the '/' level with nothing showing in the directory.
Further, if I use my master account to log into the /public_html/ level the remote directory panel will display the directory at the top level but will not display individual files at the top level.
This is a BIG problem for me as I now have several users that cannot provide their services for updating the site.
TIA for your assistance
jdadwilson
Unfortunately on cPanel this required creating a new FTP account with new password. BUT, when I used the new account information to create the FZ site account FZ would link to the account but would only display the '/' level with nothing showing in the directory.
Further, if I use my master account to log into the /public_html/ level the remote directory panel will display the directory at the top level but will not display individual files at the top level.
This is a BIG problem for me as I now have several users that cannot provide their services for updating the site.
TIA for your assistance
jdadwilson