Page 1 of 1

connecting

Posted: 2021-12-08 14:06
by rmcutler
Whenever I try to connect to a server it just says Error: Critical error: Could not connect to server

Re: connecting

Posted: 2021-12-08 14:09
by botg
What else does it say?

Re: connecting

Posted: 2021-12-09 00:40
by rmcutler
It says:

Status: Connecting to 142.44.212.161:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER rmcutler54@gmail.com
Response: 331 Username ok, send password.
Command: PASS **************
Response: 530 Authentication failed.
Error: Critical error: Could not connect to server

Re: connecting

Posted: 2021-12-09 01:34
by boco
As I see you using an email address as username, you are probably trying to connect anonymously. Most FTP servers don't allow this and require you to have an FTP account in order to connect.

If you already have an FTP account, then, the login data is not accepted. You need to contact server support.