Can't connect to the Server

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0815architekten
500 Command not understood
Posts: 1
Joined: 2022-12-23 10:34
First name: Luis
Last name: Rau

Can't connect to the Server

#1 Post by 0815architekten » 2022-12-23 10:49

Hello

I'm new to FileZilla. We need to migrate our WordPress website to our new host but had some problems in the process...

we're migrating it via "duplicator pro" but our PHP memory limit is too low and our host can't change it. I'm trying to migrate with the "Two-Part-Install" way. Need to connect our Server to FileZilla but it keeps telling me "error: connection closed by server"...

The Log (maximum Number of retries: 3 | timeout in seconds: 0/disabled) :

~
Status: Resolving address of 0815architekten.ch
Status: Connecting to [IP adress from our server]
Status: Connection established, waiting for welcome message...
Error: Connection closed by server
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of 0815architekten.ch
Status: Connecting to [IP adress from our server]
Status: Connection established, waiting for welcome message...
Error: Connection closed by server
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of 0815architekten.ch
Status: Connecting to [IP adress from our server]
Status: Connection established, waiting for welcome message...
Error: Connection closed by server
Error: Could not connect to server
~

I don't know if I put any wrong information about our server but I think the server would not have tried connecting if I put in wrong information... (if you need any other informations don't hesitate to ask :) didn't know what I need since it's my first post here)

I hope someone can help me and wish everyone happy holidays and a happy new year :)

Luis

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boco
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Posts: 26940
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't connect to the Server

#2 Post by boco » 2022-12-23 12:41

Is your server even running an FTP or SFTP server software? FileZilla cannot connect to web servers (HTTP(S)).
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

Doris Faith
500 Command not understood
Posts: 1
Joined: 2022-12-24 23:04
First name: Doris
Last name: Faith

Re: Can't connect to the Server

#3 Post by Doris Faith » 2022-12-24 23:08

I got the same problem, anyone can help ?

kerkan
500 Command not understood
Posts: 1
Joined: 2023-03-05 15:44
First name: Kadir
Last name: Erkan

Can't connect to the Server

#4 Post by kerkan » 2023-03-05 16:03

I have the same problem. Cannot connect to server.

Error: The connection was lost because the operation could not be performed within 20 seconds
Error: Unable to connect to server

I translate from Turkish. I connect to this site a lot of time. But not this time after upgrade program to new version.
How can I solve this problem?

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boco
Contributor
Posts: 26940
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't connect to the Server

#5 Post by boco » 2023-03-05 23:46

Still same question, is your server running an FTP or SFTP server software? You can test the server using https://ftptest.net.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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