The hosting account was created by the top administration based in a foreign country, so I have no idea the hosting details. My colleagues in the office access through filezilla to upload the working files to the remote server. One of them has faced an issue that he/she cannot connect to the server. I asked him/her hosting details and here is what he/she shared:
IP address: 192.168.1.6 / 24
Username: inessa
Password: ******* (7-digits number, I can't provide as its confidential)
I inserted these data into the headline bar. And it throws me that error. First of all, I thought the problem might be related to the port number ftp listens to. By default, it states that it listens to 21. I tried to change in the settings, but the problem persists. Now, I am sure, that is not the root of the problem. I totally disabled the firewall. Yet, its not working. And yeah, I played with configuration settings around making it passive or active, type of encryption and so forth and its not working. Finally, I start realizing that the problem most probably is in the IP-address. It may be wrong. I tried to ping to that IP address and yep, it could not find in the network.
192.168.1.6 - is this normal IP address? Can it be considered local-scope one? Should I connect to that IP from within LAN-network? Or is it a global one?
/24 - I suppose this means the port number.
Because I am proficient at network administration, having really trouble with setting things up.
