Upgraded and now can't connect

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Perrorist
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Upgraded and now can't connect

#1 Post by Perrorist » 2008-07-24 02:59

I've upgraded today from a previous version 3 to 3.1.0. It retained my configurations but none of them will connect now. See message below.

Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server

Using another FTP program, I had no problems, so it's not a server issue. I've also given FZ a free pass through the firewall.

Any suggestions?

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botg
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Re: Upgraded and now can't connect

#2 Post by botg » 2008-07-24 06:43

Can you run the network configuration wizard?

Perrorist
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Re: Upgraded and now can't connect

#3 Post by Perrorist » 2008-07-24 07:02

It says, "Connecting to probe.filezilla-project.org" and that's it. I cancelled after waiting ten minutes.

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botg
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Re: Upgraded and now can't connect

#4 Post by botg » 2008-07-24 07:14

The code for the network configuration wizard has not been changed in any way. Your firewall, virus scanner, security solution, whatever keeps blocking FileZilla.

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boco
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Re: Upgraded and now can't connect

#5 Post by boco » 2008-07-24 07:21

I find the term 'security solution' most amusing. Such software is not a solution at all.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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botg
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Re: Upgraded and now can't connect

#6 Post by botg » 2008-07-24 07:28

I wouldn't even go so far and call it software. It's usually just some fancy picture with a lock, telling you you are secure. Good desktop background ;)

Perrorist
504 Command not implemented
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Re: Upgraded and now can't connect

#7 Post by Perrorist » 2008-07-24 07:53

Like I said before, I've given FZ a free pass. It has more passthrough than the previous version.

Obviously it's being blocked, but why did the previous version work a treat and this one doesn't, when nothing's supposed to have changed regarding configurations?

My modem/router has a firewall but it doesn't have much effect. I'm using ZoneAlarm Pro ISS, and I'm comfortable with configuring what it can and can't allow through.

What I will now do, seeing as the upgrade hasn't worked, is to uninstall it, reboot, re-install as new, reboot, and then see if I can connect. I'll let you know the result. Luckily I have another FTP client that's working. 8)

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boco
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Re: Upgraded and now can't connect

#8 Post by boco » 2008-07-24 08:08

Usually firewalls block applications when the executable has changed, regardless of configuration level for the app in the fw.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

Perrorist
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Posts: 7
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Re: Upgraded and now can't connect

#9 Post by Perrorist » 2008-07-24 08:16

Maybe, but I've manually set it so that it passes through.

Perrorist
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Re: Upgraded and now can't connect

#10 Post by Perrorist » 2008-07-24 11:17

I did what I said I would and the problem remains. However, turning off ZA allowed the client to connect (I should have tried that earlier). I still can't see why ZA is blocking it, given that I've removed all constraints on what the program can do. The previous version (3.0.11) didn't have this problem. Weird.

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boco
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Re: Upgraded and now can't connect

#11 Post by boco » 2008-07-24 12:31

Try deleting and re-creating the rule.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

Perrorist
504 Command not implemented
Posts: 7
Joined: 2008-07-24 02:48

Re: Upgraded and now can't connect

#12 Post by Perrorist » 2008-07-28 07:45

What I also found interesting is that setting the rule to ask permission for any attempt to connect to the outside world never resulted in a ZA alert. It's as if the request never got that far.

gibney
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Re: Upgraded and now can't connect

#13 Post by gibney » 2008-07-28 19:15

I have the same difficulty. I just let the upgrade happen and now I get connected, but it fails quickly.

Trace: GnuTLS error -9: A TLS packet with unexpected length was received.
Status: Server did not properly shut down TLS connection
Error: Could not read from transfer socket: ECONNABORTED - Connection aborted
Trace: CTransferSocket::TransferEnd(3)
Trace: Skipping socket event 5, no socket or id mismatch.

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boco
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Re: Upgraded and now can't connect

#14 Post by boco » 2008-07-31 02:47

gibney wrote:I have the same difficulty. I just let the upgrade happen and now I get connected, but it fails quickly.

Trace: GnuTLS error -9: A TLS packet with unexpected length was received.
Status: Server did not properly shut down TLS connection
Error: Could not read from transfer socket: ECONNABORTED - Connection aborted
Trace: CTransferSocket::TransferEnd(3)
Trace: Skipping socket event 5, no socket or id mismatch.
Completely unrelated problem. Server must be upgraded.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

gibney
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Re: Upgraded and now can't connect

#15 Post by gibney » 2008-07-31 17:03

Not at all unrelated. I upgraded my client and now get this failure when connecting to z/OS Server.

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