where my picture should be there is a box with a red X

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caco
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Joined: 2010-08-17 15:41

where my picture should be there is a box with a red X

#1 Post by caco » 2010-09-14 17:56

I am new to adding to our website and I just added some text and a picture to one of our pages but instead of seeing the new picture there is only a box with a red X. What am I doing wrong? http://www.cathode.com (High Temp Substrate Heater / UHV / O2 heater page). product #104486

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boco
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Re: where my picture should be there is a box with a red X

#2 Post by boco » 2010-09-14 21:27

http://www.cathode.com/1graphics/104486trimweb2.jpg

The above file either does not exist on that server at that location (error 404) or is unreachable due to permissions. Check the filename carefully, and please note that it's case sensitive.
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caco
500 Command not understood
Posts: 3
Joined: 2010-08-17 15:41

Re: where my picture should be there is a box with a red X

#3 Post by caco » 2010-09-14 22:12

The file name is correct. I double checked it along with the case sensitivity. I guess I'll ask our IT guy about the permission thing. I am having to learn all this since FileZilla is new to me along with updating our website. Thanks for the tip.

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