Images Dont Show and Need Help

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Ceilidh Baird 1
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Images Dont Show and Need Help

#1 Post by Ceilidh Baird 1 » 2012-10-27 13:12

Hi,
I have recently re-done a website, and uploaded the pages on to the internet fine. Went to check it, and none of the images show on the site. Can some one please tell me how I can fix this, as I have tried numerous things and completely lost as to what to do now! website is h t t p : / / w w w . b u r n b r a e - a u s t r a l i a n l a b r a d o o d l e s . c o . u k if anyone could have a look.
Thanks in advance.

pafaustine
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Re: Images Dont Show and Need Help

#2 Post by pafaustine » 2012-10-27 13:47

Your pages call the images from a directory called 'Images', but there is no such directory. The image files seem to be at the web root.

For example, http://www.burnbrae-australianlabradoodles.co.uk/CaraWeb.jpg exists but
the page 'our_girls.html' is looking for:
http://www.burnbrae-australianlabradoodles.co.uk/Images/CaraWeb.jpg

Create the 'Images' directory and put the pictures in there.

btw, mixing upper and lower case in the names is not a great idea. It leads to confusion since some servers will see 'C' and 'c' as different characters.

Ceilidh Baird 1
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Re: Images Dont Show and Need Help

#3 Post by Ceilidh Baird 1 » 2012-10-27 22:42

pafaustine wrote:Your pages call the images from a directory called 'Images', but there is no such directory. The image files seem to be at the web root.

For example, http://www.burnbrae-australianlabradoodles.co.uk/CaraWeb.jpg exists but
the page 'our_girls.html' is looking for:
http://www.burnbrae-australianlabradoodles.co.uk/Images/CaraWeb.jpg

Create the 'Images' directory and put the pictures in there.

btw, mixing upper and lower case in the names is not a great idea. It leads to confusion since some servers will see 'C' and 'c' as different characters.
I have played about with all my files etc, they are now in an 'Images' directory and no other files available... they still do not show? even for the completely lowercase named files thanks for your patience..

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boco
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Re: Images Dont Show and Need Help

#4 Post by boco » 2012-10-27 22:49

Note that filenames aren't the only items where case is important. The names of directories are also case sensitive. So ''Images'' and ''images'' would be two different directories that can happily co-exist on the server. The case must match in every reference/link to the file.

Additionally, whenever you make changes to your website you must clear your browser cache. Otherwise you will probably get presented an outdated page from the browser's local memory or HDD cache.
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Ceilidh Baird 1
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Re: Images Dont Show and Need Help

#5 Post by Ceilidh Baird 1 » 2012-10-27 23:03

boco wrote:Note that filenames aren't the only items where case is important. The names of directories are also case sensitive. So ''Images'' and ''images'' would be two different directories that can happily co-exist on the server. The case must match in every reference/link to the file.

Additionally, whenever you make changes to your website you must clear your browser cache. Otherwise you will probably get presented an outdated page from the browser's local memory or HDD cache.
I think that my filenames v directories are consistent.. i have kept refreshing the page etc so that it would update??? Does that not do the same?

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boco
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Re: Images Dont Show and Need Help

#6 Post by boco » 2012-10-28 00:48

i have kept refreshing the page etc so that it would update??? Does that not do the same?
No.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
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Ceilidh Baird 1
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Re: Images Dont Show and Need Help

#7 Post by Ceilidh Baird 1 » 2012-10-29 15:21

ok then thanks. will keep trying :/

Ceilidh Baird 1
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Re: Images Dont Show and Need Help

#8 Post by Ceilidh Baird 1 » 2012-10-29 15:22

pafaustine wrote:Your pages call the images from a directory called 'Images', but there is no such directory. The image files seem to be at the web root.

For example, http://www.burnbrae-australianlabradoodles.co.uk/CaraWeb.jpg exists but
the page 'our_girls.html' is looking for:
http://www.burnbrae-australianlabradoodles.co.uk/Images/CaraWeb.jpg

Create the 'Images' directory and put the pictures in there.

btw, mixing upper and lower case in the names is not a great idea. It leads to confusion since some servers will see 'C' and 'c' as different characters.
I have changed the directories etc, now have all my images in 'Images' directory.. and still no difference..any advice on this at all?

pafaustine
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Re: Images Dont Show and Need Help

#9 Post by pafaustine » 2012-10-29 17:37

If you have a directory 'Images' it isn't where it ought to be. I think you need to make a map so you can tell what files are in what directories and where those directories are.

What is the name of the directory that 'index.html' is in?
That is the directory that the 'Images' directory should also be in.
The pictures then go in the 'Images' directory.

Look at the directory structure at the server. Then look at your html to see where the fles are expected to be. We already know they don't match, now you need to see what the differences are.

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