New Html wont load up to website

[sunshine]

Hi all,

Im a newbie at this so this is probably a simple a problem but I cant figure it out.

I uploaded a web page to test it and it worked OK

Ive since created a new html index page and tried to upload that however whatever I do it just isnt showing. It just shows the old page. Ive deleted the files on fillezilla and uploaded again but its still the old page

Does anyone know what Im doing wrong ?

Thanks
rachael

[boco]

Please try deleting your browser cache to force the browser to reload the new page. How this is done depends on the browser.

Also, did you overwrite the old page? Since webservers are usually case sensitive index.html and Index.html can co-exist and only the lowercase version will apply.

[audiopro]

Do both pages have .html extensions?
If one of them has a .htm extension, that will have priority.

[Flier]

1) Make sure you uploaded the file correctly (did it overwrite the old file?).
2) Check to see that you are looking at the correct (new) index file.
3) If still showing the old file, it's probably cashed: try hard refresh or an alternate browser (or incognito mode).

[botg]

Do both pages have .html extensions?
If one of them has a .htm extension, that will have priority.

That very much depends on the server configuration.

[audiopro]

............... but it would offer a possible solution to the problem rather than just splitting hairs and not being in the least bit helpful to someone with a problem with your software.

[sunshine]

Thanks everyone that was a great help.

I had overwritten the file last time but it still didnt do anything.

Ive deleted the default page and uploaded again on another browser and its up now so thanks I really appreciate your help.

Whilst Im here could I also just ask ...

I have a PDF file that Im wanting to have as a download

http://www.example.com

The index page has gone on the site but I now need to add the download page and also a link on that so they can download a PDF file. In teh tuturial it says to have all these pages in one file and upload them all through fillezilla

Do I just make up my own web address and it will just go to that like

http://www.example.com/download

If you could point me in the right direction that would be great

Thanks
Rachael

[audiopro]

The normal way would be to put the file in a sub directory ie. 'userdownloads' (name the dir whatever you want).
This is not an issue if you only have a few download files but organisation becomes a problem if there are many of them.

For visitors to access the download, link to the file.

Code: Select all

<a title='Download the PDF here' href='www.websiteurl/userdownloads/filename.pdf'>Download the PDF</a>

[boco]

A small addition: You cannot force users' browsers to always download the PDF. The browser decides what to do, some might offer a download, but many will just display PDFs in whatever PDF plugin or feature installed. If you want them to download the PDF then wrap it into a ZIP.

[sunshine]

Thanks for your help guys

Ive got a folder in my documents called NEW LOA
within that folder Ive
index
downloads - within this ive got download html page and also the PDF file

Ive uploaded all these files through fillezilla and I can see them in public html

The index page is at rachaelcwilson.com

Ive right clicked on the other two pages dowbnload.html and also pdf and copied the URL

When I put these URLs into the browser to check they are working and I have the right URL it is now saying

authentication required username and password.
Ive changed the permissions but it still doesnt seem to be working.

sorry Im totally new to this so Im not sure what Im doing wrong

Thanks

[audiopro]

Is the file system Linux or Windows?
If Linux it could be a permissions issue or the standard settings of your server.
Ask your ISP if not sure.

[Saluana]

I was having the same problem but the cache worked. Thanks for the help.

[rikoyudiansyah1]

I always fail when uploading files using filezilla to my hosting,