Pictures not uploading to my website

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Mart84
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Posts: 1
Joined: 2019-04-05 22:27
First name: Martina
Last name: Dick

Pictures not uploading to my website

#1 Post by Mart84 » 2019-04-08 18:44

Hello. My company is using Filezilla to upload product images to our website.
We have about 4000 images to upload and somehow, not all of them are appearing on the website when we upload them.
We upload large chunks at a time, around 100 images each time.
We get a successful transfer message at the end.
However, when we look at the website some of the images appear and others don't appear.
We are trying to figure out what the issue might be.
Any clues to what could the problem be, or how to isolate the problem and how to solve this issue?

millarman
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Joined: 2019-05-08 17:18
First name: Richard
Last name: Millar
Location: Derby

Re: Pictures not uploading to my website

#2 Post by millarman » 2019-05-08 17:38

Have you tried accessing them out side of the website pages? In other words typed a web address into a browser which goes straight to an image in the folder it is stored in?

In this way you can see if the image is actually there and it is the website code which is preventing it from displaying
Mod edit: You are not allowed to put commercial links into the signature!

eugeneprateek
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Joined: 2020-01-26 21:23
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Re: Pictures not uploading to my website

#3 Post by eugeneprateek » 2020-01-26 21:49

Mart84 wrote:
2019-04-08 18:44
Hello. My company is using Filezilla to upload product images to our website.
We have about 4000 images to upload and somehow, not all of them are appearing on the website when we upload them.
We upload large chunks at a time, around 100 images each time.
We get a successful transfer message at the end.
However, when we look at the website some of the images appear and others don't appear.
We are trying to figure out what the issue might be.
Any clues to what could the problem be, or how to isolate the problem and how to solve this issue?
It might be possible that your website is having some caching which is why it might not be reflecting right away.
To verify if it's not filezilla issue,
Once you upload the images and note the pictures that are not showing on your website.
Access the files of the server via file manager or SCP or ssh and try to look for the files that you uploaded and which are not shown on the website.

If you see the files, it's your website issue.
If you don't see the files, the images are not being uploaded.
:) Always remember "Sharing is Caring" :) :D
I love technologies and troubleshooting, everyone is welcome to ask for the help :D

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