Why does my server keep saying: Error: Connection Timed out?

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fragileheartxx
500 Command not understood
Posts: 1
Joined: 2009-03-30 22:06
First name: Anna
Last name: M

Why does my server keep saying: Error: Connection Timed out?

#1 Post by fragileheartxx » 2009-03-30 22:16

Hi if you could help me you would be a life saver!

I am brand new to this whold ftp thing. I use FileZilla and when I am trying to upload a file for my website there is always an error. Here's what it says:
Status: Resolving address of ftp.faded-aeterna.com
Status: Connecting to 216.180.225.234:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 22 of 50 allowed.
Response: 220-Local time is now 17:48. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER fragile-heart@faded-aeterna.com
Response: 331 User fragile-heart@faded-aeterna.com OK. Password required
Command: PASS *******
Response: 230-User fragile-heart@faded-aeterna.com has group access to: faded
Response: 230-OK. Current restricted directory is /
Response: 230 0 Kbytes used (0%) - authorized: 51200 Kb
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: 211 End.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (216,180,225,234,50,80)
Command: LIST
Response: 150 Accepted data connection
Response: 226-ASCII
Response: 226-Options: -a -l
Response: 226 6 matches total
Status: Calculating timezone offset of server...
Command: MDTM .ftpquota
Response: 213 20090330020004
Status: Timezone offsets: Server: -14400 seconds. Local: -14400 seconds. Difference: 0 seconds.
Status: Directory listing successful
Command: DELE visitor.htm
Response: 250-0 Kbytes used (0%) - authorized: 51200 Kb
Response: 250 Deleted visitor.htm
Status: Resolving address of ftp.faded-aeterna.com
Status: Connecting to 216.180.225.234:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 21 of 50 allowed.
Response: 220-Local time is now 17:48. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER fragile-heart@faded-aeterna.com
Response: 331 User fragile-heart@faded-aeterna.com OK. Password required
Command: PASS *******
Response: 230-User fragile-heart@faded-aeterna.com has group access to: faded
Response: 230-OK. Current restricted directory is /
Response: 230 0 Kbytes used (0%) - authorized: 51200 Kb
Status: Connected
Status: Starting upload of C:\Users\Anna\Documents\visitor.htm
Command: CWD /
Response: 250 OK. Current directory is /
Command: PWD
Response: 257 "/" is your current location
Command: TYPE A
Response: 200 TYPE is now ASCII
Command: PASV
Response: 227 Entering Passive Mode (216,180,225,234,128,215)
Command: STOR visitor.htm
Response: 150 Accepted data connection
Error: Connection timed out


See? So it won't let me upload them. The file shows up but for some reason it shows up in the remote sites as 0 bytes. Then the queing file goes to failed transfers.

I need help and if you could just take the time to help that would be great! :)
**NOTE: Please dont tell me to click quickconnect again...it doesn't work.

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botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Why does my server keep saying: Error: Connection Timed out?

#2 Post by botg » 2009-03-30 22:32

Moved to Client Support since this is not about FileZilla Server.

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boco
Contributor
Posts: 26940
Joined: 2006-05-01 03:28
Location: Germany

Re: Why does my server keep saying: Error: Connection Timed out?

#3 Post by boco » 2009-03-31 01:51

Check firewalls and other soft-/hardware that could possibly interrupt the connection. Contact the server admin so (s)he can do the same.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

jdratlif
226 Transfer OK
Posts: 392
Joined: 2008-12-30 10:30
First name: John
Last name: Ratliff
Location: In a small white padded room.

Re: Why does my server keep saying: Error: Connection Timed out?

#4 Post by jdratlif » 2009-03-31 03:24

You might try changing FTP mode to active. Long shot.
http://jdrrant.blogspot.com/ - CODEpendent Blog

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