Can't connect to FTP - Bug report

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hellreturn
504 Command not implemented
Posts: 6
Joined: 2009-11-07 22:07

Can't connect to FTP - Bug report

#1 Post by hellreturn » 2009-11-30 20:08

Code: Select all

Status:	Connecting to 76.73.3.4:21...
Status:	Connection established, waiting for welcome message...
Response:	220 Welcome to XXXXXX.com FTPD Service for game servers
Command:	USER XXXXXX
Response:	331 Password required for XXXXX
Command:	PASS ************
Response:	230 Logged on
Command:	SYST
Response:	215 UNIX emulated by FileZilla
Command:	FEAT
Response:	211-Features:
Response:	 MDTM
Response:	 REST STREAM
Response:	 SIZE
Response:	 MLST type*;size*;modify*;
Response:	 MLSD
Response:	 UTF8
Response:	 CLNT
Response:	 MFMT
Response:	211 End
Status:	Connected
Status:	Retrieving directory listing...
Command:	PWD
Response:	257 "/" is current directory.
Command:	TYPE I
Response:	200 Type set to I
Command:	PASV
Response:	227 Entering Passive Mode (76,73,3,4,11,196)
Command:	MLSD
Response:	150 Connection accepted
Response:	226 Transfer OK
Status:	Directory listing successful
Status:	Retrieving directory listing...
Command:	PASV
Response:	227 Entering Passive Mode (76,73,3,4,11,197)
Command:	MLSD
Response:	150 Connection accepted
Response:	226 Transfer OK
Status:	Directory listing successful
Trace:	CFileZillaEnginePrivate::ResetOperation(514)
Status:	Disconnected from server
Trace:	CControlSocket::DoClose(64)
Trace:	CFtpControlSocket::ResetOperation(66)
Trace:	CControlSocket::ResetOperation(66)
Trace:	CFileZillaEnginePrivate::ResetOperation(66)
Trace:	CControlSocket::DoClose(64)
Trace:	CControlSocket::DoClose(64)
Trace:	CFileZillaEnginePrivate::ResetOperation(0)
Status:	Connecting to 74.63.67.74:21...
Status:	Connection attempt failed with "EHOSTUNREACH - No route to host".
Trace:	CRealControlSocket::OnClose(10065)
Trace:	CControlSocket::DoClose(64)
Trace:	CFtpControlSocket::ResetOperation(66)
Trace:	CControlSocket::ResetOperation(66)
Error:	Could not connect to server
Trace:	CFileZillaEnginePrivate::ResetOperation(66)
Status:	Waiting to retry...
Trace:	CControlSocket::DoClose(64)
Trace:	CControlSocket::DoClose(64)
Status:	Connecting to 74.63.67.74:21...
Status:	Connection established, waiting for welcome message...
Trace:	CFtpControlSocket::OnReceive()
Response:	220-FileZilla Server version 0.9.31 beta
Trace:	CFtpControlSocket::OnReceive()
Response:	220-written by Tim Kosse (Tim.Kosse@gmx.de)
Response:	220 Please visit http://sourceforge.net/projects/filezilla/
Trace:	CFtpControlSocket::SendNextCommand()
Command:	USER XXXX
Trace:	CFtpControlSocket::OnReceive()
Response:	331 Password required for XXXXX
Trace:	CFtpControlSocket::SendNextCommand()
Command:	PASS **********
Trace:	CFtpControlSocket::OnReceive()
Response:	230 Logged on
Status:	Connected
Trace:	CFtpControlSocket::ResetOperation(0)
Trace:	CControlSocket::ResetOperation(0)
Trace:	CFileZillaEnginePrivate::ResetOperation(0)
Status:	Retrieving directory listing...
Trace:	CFtpControlSocket::SendNextCommand()
Trace:	CFtpControlSocket::ChangeDirSend()
Command:	PWD
Trace:	CFtpControlSocket::OnReceive()
Response:	257 "/" is current directory.
Trace:	CFtpControlSocket::ResetOperation(0)
Trace:	CControlSocket::ResetOperation(0)
Trace:	CFtpControlSocket::ParseSubcommandResult(0)
Trace:	CFtpControlSocket::ListSubcommandResult()
Trace:	  state = 1
Trace:	CFtpControlSocket::SendNextCommand()
Trace:	CFtpControlSocket::TransferSend()
Trace:	  state = 1
Command:	TYPE I
Trace:	CFtpControlSocket::OnReceive()
Response:	200 Type set to I
Trace:	CFtpControlSocket::TransferParseResponse()
Trace:	  code = 2
Trace:	  state = 1
Trace:	CFtpControlSocket::SendNextCommand()
Trace:	CFtpControlSocket::TransferSend()
Trace:	  state = 2
Command:	PASV
Trace:	CFtpControlSocket::OnReceive()
Response:	227 Entering Passive Mode (74,63,67,74,6,211)
Trace:	CFtpControlSocket::TransferParseResponse()
Trace:	  code = 2
Trace:	  state = 2
Trace:	CFtpControlSocket::SendNextCommand()
Trace:	CFtpControlSocket::TransferSend()
Trace:	  state = 4
Command:	MLSD
Trace:	CFtpControlSocket::OnReceive()
Response:	425 Can't open data connection.
Trace:	CFtpControlSocket::TransferParseResponse()
Trace:	  code = 4
Trace:	  state = 4
Trace:	CFtpControlSocket::ResetOperation(2)
Trace:	CControlSocket::ResetOperation(2)
Trace:	CFtpControlSocket::ParseSubcommandResult(2)
Trace:	CFtpControlSocket::ListSubcommandResult()
Trace:	  state = 3
Trace:	CFtpControlSocket::ResetOperation(2)
Trace:	CControlSocket::ResetOperation(2)
Error:	Failed to retrieve directory listing
Trace:	CFileZillaEnginePrivate::ResetOperation(2)
I can connect to above FTP server IP from Vista OS. From XP can't.

Version: 3.3.0.1

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botg
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Posts: 32378
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
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Re: Can't connect to FTP - Bug report

#2 Post by botg » 2009-12-01 00:52

Looks like some router and/or firewall is interrupting the connection. Please read the Network Configuration guide.

hellreturn
504 Command not implemented
Posts: 6
Joined: 2009-11-07 22:07

Re: Can't connect to FTP - Bug report

#3 Post by hellreturn » 2009-12-01 01:43

That can't be possible because my both laptop and desktop is behind the router. Laptop with Vista OS works fine. Only desktop with win xp has problem.

This problem started after last update. Before that it used to run fine.

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boco
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Posts: 24686
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't connect to FTP - Bug report

#4 Post by boco » 2009-12-01 01:48

That rules out the router, but not the firewall. Updating FileZilla means the change of the executable checksum, many firewalls detect this and block FileZilla. You need to approve this change in your firewall. Some automatically pop up a confirmation window, yours obviously hasn't.

Another possibility: Check if the Application Layer Gateway service (alg.exe) runs on your machine. It sabotages FTP. Disable it if you don't need it. Should you need it, be aware that this service can be updated through Windows Update also, which would again trigger your firewall.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

hellreturn
504 Command not implemented
Posts: 6
Joined: 2009-11-07 22:07

Re: Can't connect to FTP - Bug report

#5 Post by hellreturn » 2009-12-01 02:46

On my desktop I have no firewall installed. Or you mean to say windows firewall? If windows firewall then I have already opened the port 21.

How can i check if alg.exe is running on my machine or not?

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boco
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Posts: 24686
Joined: 2006-05-01 03:28
Location: Germany

Re: Can't connect to FTP - Bug report

#6 Post by boco » 2009-12-01 03:28

On my desktop I have no firewall installed. Or you mean to say windows firewall? If windows firewall then I have already opened the port 21.
Which OS? 'Windows Firewall with advanced security' can also block outgoing connections. Add FileZilla to the exceptions.
How can i check if alg.exe is running on my machine or not?
Task manager. Take care to show processes for all users, alg is a system service. You can check if it's running in the system control panel, too.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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