SFTP to SSH Tectia Server displays no folders in root

[unhappybirthday]

I'm connecting from FileZilla 3.3.2.1 to SSH Tectia Server 6.1.4 (Windows). I successfully connect but the root list comes back empty. I can traverse into folders that I know exist by typing them explicitly. My other SFTP clients (SSH Tectia Client and Putty) list the contents of the root properly. Any settings changes or other ideas? Thanks!

[botg]

Please post complete Logs with Show raw directory listings enabled in the settings dialog.

[unhappybirthday]

2010-04-29 08:47:23 1508 2 Trace: Going to execute "C:\Program Files\FileZilla FTP Client\fzsftp.exe"
2010-04-29 08:47:23 1508 2 Response: fzSftp started
2010-04-29 08:47:23 1508 2 Trace: CSftpControlSocket::ConnectParseResponse(fzSftp started)
2010-04-29 08:47:23 1508 2 Trace: CSftpControlSocket::SendNextCommand()
2010-04-29 08:47:23 1508 2 Trace: CSftpControlSocket::ConnectSend()
2010-04-29 08:47:23 1508 2 Command: open "REPLACED@winssh.REPLACED.edu" 22
2010-04-29 08:47:23 1508 2 Trace: Looking up host "winssh.REPLACED.edu"
2010-04-29 08:47:23 1508 2 Trace: Connecting to 255.255.255.139 port 22
2010-04-29 08:47:23 1508 2 Trace: Server version: SSH-2.0-6.1.4.83 SSH Tectia Server
2010-04-29 08:47:23 1508 2 Trace: Using SSH protocol version 2
2010-04-29 08:47:23 1508 2 Trace: We claim version: SSH-2.0-PuTTY_Local:_Mar_21_2010_19:19:21
2010-04-29 08:47:23 1508 2 Trace: Using Diffie-Hellman with standard group "group14"
2010-04-29 08:47:23 1508 2 Trace: Doing Diffie-Hellman key exchange with hash SHA-1
2010-04-29 08:47:24 1508 2 Trace: Host key fingerprint is:
2010-04-29 08:47:24 1508 2 Trace: ssh-rsa 1536 5b:b7:61:6b:0b:d4:37:96:50:55:55:9a:8e:05:2a:a7
2010-04-29 08:47:24 1508 2 Trace: Initialised AES-256 CBC client->server encryption
2010-04-29 08:47:24 1508 2 Trace: Initialised HMAC-SHA1 client->server MAC algorithm
2010-04-29 08:47:24 1508 2 Trace: Initialised AES-256 CBC server->client encryption
2010-04-29 08:47:24 1508 2 Trace: Initialised HMAC-SHA1 server->client MAC algorithm
2010-04-29 08:47:24 1508 2 Trace: Using keyboard-interactive authentication. inst_len: 24, num_prompts: 1
2010-04-29 08:47:24 1508 2 Command: Pass: *************
2010-04-29 08:47:24 1508 2 Trace: Access granted
2010-04-29 08:47:24 1508 2 Trace: Opened channel for session
2010-04-29 08:47:24 1508 2 Trace: Started a shell/command
2010-04-29 08:47:24 1508 2 Status: Connected to winssh.REPLACED.edu
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ConnectParseResponse()
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Trace: CControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Trace: CFileZillaEnginePrivate::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Status: Retrieving directory listing...
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::SendNextCommand()
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ChangeDirSend()
2010-04-29 08:47:25 1508 2 Command: pwd
2010-04-29 08:47:25 1508 2 Response: Current directory is: "/"
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Trace: CControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ParseSubcommandResult(0)
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ListSubcommandResult()
2010-04-29 08:47:25 1508 2 Trace: state = 1
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::SendNextCommand()
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ListSend()
2010-04-29 08:47:25 1508 2 Trace: state = 2
2010-04-29 08:47:25 1508 2 Command: ls
2010-04-29 08:47:25 1508 2 Status: Listing directory /
2010-04-29 08:47:25 1508 2 Listing: intranet_newsletters
2010-04-29 08:47:25 1508 2 Listing: users
2010-04-29 08:47:25 1508 2 Listing: micro
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ListParseResponse()
2010-04-29 08:47:25 1508 2 Trace: CSftpControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Trace: CControlSocket::ResetOperation(0)
2010-04-29 08:47:25 1508 2 Status: Directory listing successful
2010-04-29 08:47:25 1508 2 Trace: CFileZillaEnginePrivate::ResetOperation(0)

As you can see, "raw directory listings" shows the proper directories (intranet_newsletters, users, micro) but the root appears empty in the GUI.

[boco]

The listing is in a weird basic format - lacking all information besides the name.

[unhappybirthday]

Thanks for your response. These directories at the root are all "virtual folders" that redirect to various places in the local file system and external file systems. There are no rights or dates associated with them, per se. Again, the other SFTP clients I've used (SSH Tectia Client, Putty) do display these.

[boco]

I guess this listing format simply is not supported by FileZilla at this time. We must wait for botg.

[botg]

Indeed, not supported and won't be added, parsing that stuff is impossible, especially if you consider filenames with spaces. If I were you I'd run OpenSSH as server.

[boco]

Indeed, not supported and won't be added, parsing that stuff is possible, especially if you consider filenames with spaces. If I were you I'd run OpenSSH as server.

You mean "impossible", right?

[botg]

Oops, of course. Fixed.