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trying to send some files to a customers ftp server .. i have the username and password - have used puttygen to generate a key and added it into pageant which is running and heres the conversation ...

16:25:00 Status: Connecting to ftp.xxxxxxx.org:20...
16:25:00 Trace: Going to execute "C:\Program Files (x86)\FileZilla FTP Client\fzsftp.exe"
16:25:01 Response: fzSftp started
16:25:01 Trace: CSftpControlSocket::ConnectParseResponse(fzSftp started)
16:25:01 Trace: CSftpControlSocket::SendNextCommand()
16:25:01 Trace: CSftpControlSocket::ConnectSend()
16:25:01 Command: open "ftpupload@ftp.xxxxxxx.org" 20
16:25:01 Trace: Looking up host "ftp.xxxxxx.org"
16:25:01 Trace: Connecting to xx.xx.xx.xx port 20
16:25:01 Trace: Server version: SSH-2.0-1.82 sshlib: sshlibSrSshServer 1.00
16:25:01 Trace: Using SSH protocol version 2
16:25:01 Trace: We claim version: SSH-2.0-PuTTY_Local:_Jun_13_2010_23:53:51
16:25:01 Trace: Doing Diffie-Hellman group exchange
16:25:01 Trace: Doing Diffie-Hellman key exchange with hash SHA-1
16:25:01 Trace: Host key fingerprint is:
16:25:01 Trace: ssh-dss 1024 ca:45:0b:6b:b7:a4:1b:0d:11:2d:12:2e:23:b3:94:2d
16:25:01 Trace: Initialised AES-256 CBC client->server encryption
16:25:01 Trace: Initialised HMAC-SHA1 client->server MAC algorithm
16:25:01 Trace: Initialised AES-256 CBC server->client encryption
16:25:01 Trace: Initialised HMAC-SHA1 server->client MAC algorithm
16:25:01 Trace: Pageant is running. Requesting keys.
16:25:01 Trace: Pageant has 1 SSH-2 keys
16:25:01 Trace: Trying Pageant key #0
16:25:01 Trace: Received disconnect message (by application)
16:25:01 Trace: Disconnection message text:
16:25:01 Trace: Server sent disconnect message
16:25:01 Trace: type 11 (by application):
16:25:01 Trace: ""
16:25:01 Error: Server sent disconnect message
16:25:01 Error: type 11 (by application):
16:25:01 Error: ""
16:25:01 Trace: CControlSocket::DoClose(64)
16:25:01 Trace: CSftpControlSocket::ResetOperation(66)
16:25:01 Trace: CControlSocket::ResetOperation(66)
16:25:01 Error: Could not connect to server

what is at fault here ? is it my keys or the customer server dropping the connection ?

thanks.

The server seems to disconnect you for some reason. Contact the server administrator for assistance.