newbie trying to transfer files

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dmwmsw1
500 Command not understood
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Joined: 2013-06-28 20:20
First name: David
Last name: Williams

newbie trying to transfer files

#1 Post by dmwmsw1 » 2013-06-28 20:30

Trying to change hosts. Was exemplary hoster want godaddy. Downloaded files to my computer. Try ato access and get the following

FileZilla Server version 0.9.41 beta
Copyright 2001-2012 by Tim Kosse (tim.kosse@filezilla-project.org)
Connecting to server...
Connected, waiting for authentication
Protocol error: Unknown protocol identifier (0x50 0x50 0x48). Most likely connected to the wrong port.
Connection to server closed.
Trying to reconnect in 5 seconds

have gone through changes at godaddy site with new FTP etc.

Help

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botg
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Last name: Kosse

Re: newbie trying to transfer files

#2 Post by botg » 2013-06-29 09:38

Did you accidentally download FileZilla Server instead of FileZilla?

dmwmsw1
500 Command not understood
Posts: 3
Joined: 2013-06-28 20:20
First name: David
Last name: Williams

Re: newbie trying to transfer files

#3 Post by dmwmsw1 » 2013-06-29 16:49

You were right about server so I tried the other download and got to the login and received

Status: Connecting to 173.254.28.59:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 7 of 1000 allowed.
Response: 220-Local time is now 10:48. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: USER heartto7
Response: 331 User heartto7 OK. Password required
Command: PASS ********
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

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boco
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Location: Germany

Re: newbie trying to transfer files

#4 Post by boco » 2013-06-29 16:53

That means your username and/or password isn't accepted by the server. Check for spelling errors and regard case.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

dmwmsw1
500 Command not understood
Posts: 3
Joined: 2013-06-28 20:20
First name: David
Last name: Williams

Re: newbie trying to transfer files

#5 Post by dmwmsw1 » 2013-06-29 17:19

Thank you for fast replies. Still problems. After I downloaded server in error I was allowed to change password etc. I have tried all combinations. Is the server download causing a problem? Where can I go to find the correct information to insert?

DW

poojaarora984
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Joined: 2013-06-29 18:42
First name: Pooja
Last name: Arora
Location: Delhi

Re: newbie trying to transfer files

#6 Post by poojaarora984 » 2013-06-29 19:12

I was facing this issue earlier, but now it's working perfectly fine.
Regards
Pooja Arora
KuKuchKu

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boco
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Re: newbie trying to transfer files

#7 Post by boco » 2013-06-29 19:30

Where can I go to find the correct information to insert?
Hosting support.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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