Error connecting

[coreyslancaster]

I get the below error and information when trying to connect to an FTP server. Any help would be appreciated.

Status: Connecting to 74.113.217.76:21...
Status: Connection established, waiting for welcome message...
Response: 220-kgi-ftp1 X2 WS_FTP Server 7.5.1(12160000)
Response: Welcome to the Konami Gaming, Inc. FTP Server
Response:
Response: Please submit all connection issues and errors to kgi-it@konamigaming.com
Response: 220 kgi-ftp1 X2 WS_FTP Server 7.5.1(12160000)
Command: USER DDH001
Response: 331 Enter password
Command: PASS ********
Response: 230 User logged in
Command: SYST
Response: 215 UNIX
Command: FEAT
Response: 211-Extensions supported
Response: SIZE
Response: XMD5
Response: XSHA1
Response: XSHA256
Response: XSHA512
Response: XQUOTA
Response: LANG EN, ES, FR, GE
Response: MDTM
Response: MLST size*;type*;perm*;create*;modify*;
Response: REST STREAM
Response: TVFS
Response: UTF8
Response: AUTH SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: 211 end
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory
Command: TYPE I
Response: 200 Transfer mode set to BINARY
Command: PASV
Response: 227 Entering Passive Mode (10,130,23,57,236,88).
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing
Status: Connecting to 74.113.217.76:21...
Status: Connection established, waiting for welcome message...
Response: 220-kgi-ftp1 X2 WS_FTP Server 7.5.1(59972500)
Response: Welcome to the Konami Gaming, Inc. FTP Server
Response:
Response: Please submit all connection issues and errors to kgi-it@konamigaming.com
Response: 220 kgi-ftp1 X2 WS_FTP Server 7.5.1(59972500)
Command: USER DDH001
Response: 331 Enter password
Command: PASS ********
Response: 230 User logged in
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory
Command: TYPE I
Response: 200 Transfer mode set to BINARY
Command: PASV
Response: 227 Entering Passive Mode (10,130,23,57,236,94).
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

[boco]

Code: Select all

Command: PASV
Response: 227 Entering Passive Mode (10,130,23,57,236,88).
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

That server is not configured correctly for Passive mode (or not at all).
1. The server sends a private IPv4 (Class A) which is invalid over the internet. FileZilla tries to work around that.
2. The data port the server sent in its PASV reply (60504 in this case) seems to be not open/forwarded properly.

There are two possible situations:
1. A server misconfiguration. You'd need to contact the server administrator and tell him/her to fix that. Until the fix, you'd need to use Active mode,
see 2.
2. A deliberate choice. In this case you must configure your client for Active mode (Network Configuration) and use that mode to connect.

[yieunjae]

I am having this same issue. Tried various FTP setting tweaks. The FTP server that is hosting seems to be the same type of server. It connects but then fails to load the directory. This is the first time I've ever run into this issue...

Tried active and passive modes.

[botg]

Same issue same solution. The server is incorrectly configured. Contact your server administrator or server hosting provider for assistance.