Failed to retrieve directory listing

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Neil1976
500 Command not understood
Posts: 2
Joined: 2011-12-08 13:56
First name: Neil

Failed to retrieve directory listing

#1 Post by Neil1976 » 2011-12-08 14:01

I am getting the above error of a few files I have downloaded onto my server

FTP in passive mode

So far it has only had this error with music, I have used an alternative client and it works fine, I think its just a possible bug

Any help would be appreciated

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botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Failed to retrieve directory listing

#2 Post by botg » 2011-12-08 19:18

Please post complete Logs.

Neil1976
500 Command not understood
Posts: 2
Joined: 2011-12-08 13:56
First name: Neil

Re: Failed to retrieve directory listing

#3 Post by Neil1976 » 2011-12-08 21:24

How do I post a log? it accesses everything else, just this one folder is says "Failed to retrieve directory listing" from my remote site connection

Status: Retrieving directory listing...
Command: CWD /AC_DC - Back In Black [2003 Remaster]
Response: 250 CWD command successful
Command: PASV
Response: 227 Entering Passive Mode (188,***,***,***,***,**).
Command: MLSD
Response: 550 Unable to handle command
Error: Failed to retrieve directory listing

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botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Failed to retrieve directory listing

#4 Post by botg » 2011-12-09 07:27

It's a broken server. FileZilla only uses MLSD if the server actively advertises support for it. Your server advertises that it supports that command but then does not know how to handle it.

You need to contact the server administrator for assistance so that he can upgrade to a better server.

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