error could not connect to server

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diane
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Posts: 1
Joined: 2012-04-15 15:32
First name: diane
Last name: tingley

error could not connect to server

#1 Post by diane » 2012-04-15 16:20

Hello
I tried to set up the FTP with my hostagator account; inputted the username and their name and the port number when asked - then was repeatedly told error could not connect to server - and I can see no way to remove this and have another go?

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boco
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Joined: 2006-05-01 03:28
Location: Germany

Re: error could not connect to server

#2 Post by boco » 2012-04-15 17:26

Do you use the correct login data for FTP? This is not the same you use for logging in on their website. If you don't know, ask them.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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