Can't Open Directory

Message

confusio · #1 Post by **confusio** » 2006-06-03 23:53

Hi,

For some time now I have been getting this error over and over again on
any FTP client I use, I have tried FileZilla,CuteFTP,Crystal FTP ,
Internet Explorer I even changed host thinking it was their problem but
it's not,for some reason something is blocking me from connecting to my
directory. The error is :

425 Unable to build data connection: Software caused connection abort

I get that error when it's in passive mode,if I take off passive mode I get this:

500 Unable to service PORT commands

I'm thinking it might be some software oon my pc is messing with it,i tried disabling everything from my firewall,antivirus but still no response,I can give you the names of the software i use and see if you know about any one of them blocking me. I use ZoneAlarm free firewall,Avast AntiVirus,Win XP with SP2 (windows firewall is disabled) and thats about it,if anybody has any suggestions please let me know.

kind regards

Mick

#2 Post by **eddan** » 2006-06-04 00:06

What about any physical/hardware firewalls or routers you have installed? Tried connecting directly to the Internet?

And when you say "i tried disabling everything from my firewall", what exactly do you mean; how and what did you disable? Did you manage to disable the whole thing?

As this is happening with a lot of different clients, your connection is proabably to blaim and not FZ. You might have more luck finding an answer on a router/firewall discussion group.

confusio · #3 Post by **confusio** » 2006-06-04 21:49

no i don't have a router and by turning off the firewall i mean telling the zonealarm client to shutdown ,turning off the on-access protection of the anti virus and using this software called EndItAll to end any applications thats running on the bg.

#4 Post by **botg** » 2006-06-04 23:05

Please post a complete log from a failed attempt, if possible with enabled debug information.

confusio · #5 Post by **confusio** » 2006-06-04 23:32

With passive Mode On:

Status: Connecting to globalhomepage.org ...
Status: Connected with globalhomepage.org. Waiting for welcome message...
Response: 220 209.85.5.187 FTP server ready
Command: USER confusio
Response: 331 Password required for confusio.
Command: PASS *********
Response: 230 User confusio logged in.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (209,85,5,187,192,23).
Command: LIST
Response: 425 Unable to build data connection: Software caused connection abort
Error: Could not retrieve directory listing

Without Passive Mode:

Status: Connecting to globalhomepage.org ...
Status: Connected with globalhomepage.org. Waiting for welcome message...
Response: 220 209.85.5.187 FTP server ready
Command: USER confusio
Response: 331 Password required for confusio.
Command: PASS *********
Response: 230 User confusio logged in.
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE A
Response: 200 Type set to A
Command: PORT 58,105,23,241,19,130
Response: 500 Unable to service PORT commands
Error: Could not retrieve directory listing

#6 Post by **botg** » 2006-06-07 09:13

You said you don't have a router, and you disabled your firewall.
Either your ISP blocks FTP traffic for some reason or the server is broken. It doesn't allow active mode and passive mode fails for some reason.

What happens if you try to connect to other servers for example? ftp.kernel.org is a great server to test.

confusio · #7 Post by **confusio** » 2006-06-07 21:50

ok,I'v tried to connect to ftp.kernel.org without passive mode and had success it all worked fine,but when I tried in passive mode had the 425 error again.so i guess it isn't my ISP