Can't connect

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LA15
500 Command not understood
Posts: 2
Joined: 2006-07-15 14:23

Can't connect

#1 Post by LA15 » 2006-07-15 14:30

Sorry if this has been answered before. I downloaded FileZilla when my other FTP quit connecting. And now, FileZilla won't connect either. I put in the right information. Does it have anything to do with the Norton Antivirus that's on the computer? I don't know how to tell Norton to connect to something. I think I have the Norton 2004 version. If anybody knows how to fix my problem, I'd be grateful! Here's part of the log in case you need it:
Status: Connecting to ***...
Error: Can't resolve host name
Error: Unable to connect!
Status: Waiting to retry... (5 retries left)
Status: Connecting to *** ...
Error: Can't resolve host name
Error: Unable to connect!
Status: Waiting to retry... (4 retries left)

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botg
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Posts: 35575
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

#2 Post by botg » 2006-07-15 15:53

Either FileZilla gets blocked by your firewall or the address you've entered simply doesn't exist.

LA15
500 Command not understood
Posts: 2
Joined: 2006-07-15 14:23

#3 Post by LA15 » 2006-07-16 00:49

I know that the address exists, so it's got to be the Norton. Do you know how to unblock it in Norton?

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