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PostPosted: 2012-09-28 17:32 
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500 Command not understood

Joined: 2012-09-28 17:24
Posts: 2
First name: Marie
Last name: Walker Riddle
Hi Everyone,

The program and access to a server has been working in our office for a while. Recently it stopped and we are receiving this error message:

"GnuTLS error -9:A TLS packet with unexpected length was received"

We thought it was related to the firewall, but now think something else is going on at this point.

Advice?

Thank you in advance.


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PostPosted: 2012-09-28 19:20 
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Joined: 2006-05-01 03:28
Posts: 21109
Location: Germany
Please post a log showing this error.

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PostPosted: 2012-10-02 20:46 
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500 Command not understood

Joined: 2012-09-28 17:24
Posts: 2
First name: Marie
Last name: Walker Riddle
Here is the log.



2012-10-02 13:33:23 16544 3 Status: Connecting to 47.23.111.147:990...
2012-10-02 13:33:23 16544 3 Status: Connection established, initializing TLS...
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::Handshake()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::ContinueHandshake()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::OnSend()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::OnRead()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::ContinueHandshake()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::OnRead()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::ContinueHandshake()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::OnRead()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::ContinueHandshake()
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::Failure(-9, 10053)
2012-10-02 13:33:23 16544 3 Error: GnuTLS error -9: A TLS packet with unexpected length was received.
2012-10-02 13:33:23 16544 3 Status: Server did not properly shut down TLS connection
2012-10-02 13:33:23 16544 3 Trace: CTlsSocket::OnSocketEvent(): close event received
2012-10-02 13:33:23 16544 3 Trace: CRealControlSocket::OnClose(10053)
2012-10-02 13:33:23 16544 3 Trace: CControlSocket::DoClose(64)
2012-10-02 13:33:23 16544 3 Trace: CFtpControlSocket::ResetOperation(66)
2012-10-02 13:33:23 16544 3 Trace: CControlSocket::ResetOperation(66)
2012-10-02 13:33:23 16544 3 Error: Could not connect to server
2012-10-02 13:33:23 16544 3 Trace: CFileZillaEnginePrivate::ResetOperation(66)
2012-10-02 13:33:23 16544 3 Status: Waiting to retry...
2012-10-02 13:33:28 16544 3 Trace: CControlSocket::DoClose(64)
2012-10-02 13:33:28 16544 3 Trace: CControlSocket::DoClose(64)


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PostPosted: 2012-10-03 07:29 
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Joined: 2004-02-23 20:49
Posts: 24698
First name: Tim
Last name: Kosse
The TLS handshake to that address is working for me. Which version of FileZilla are you using? What's your operating system? Could FileZilla be blocked by some firewall?


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