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PostPosted: 2012-10-17 18:59 
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500 Command not understood

Joined: 2012-10-17 18:53
Posts: 2
I recently installed FIrezilla on a computer running OSX 10.8.2. I have been able to upload files to a server. I am not able to download files. Here is a log of my recent activity:

Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Retrieving directory listing...
Command: pwd
Response: Current directory is: "/marketing/svh"
Command: ls
Status: Listing directory /marketing/svh
Status: Calculating timezone offset of server...
Command: mtime "Vine"
Response: 1349196422
Status: Timezone offsets: Server: 0 seconds. Local: -18000 seconds. Difference: -18000 seconds.
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing"
Response: New directory is: "/marketing"
Command: ls
Status: Listing directory /marketing
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "creativecom"
Response: New directory is: "/marketing/creativecom"
Command: ls
Status: Listing directory /marketing/creativecom
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing/rcc"
Response: New directory is: "/marketing/rcc"
Command: ls
Status: Listing directory /marketing/rcc
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing"
Response: New directory is: "/marketing"
Command: cd "_all_users"
Response: New directory is: "/marketing/_all_users"
Command: ls
Status: Listing directory /marketing/_all_users
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing/prevea"
Response: New directory is: "/marketing/prevea"
Command: ls
Status: Listing directory /marketing/prevea
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing/prevea/Heart Catherterization Guide"
Response: New directory is: "/marketing/prevea/Heart Catherterization Guide"
Command: ls
Status: Listing directory /marketing/prevea/Heart Catherterization Guide
Status: Directory listing successful
Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: cd "/marketing/prevea/Heart Catherterization Guide"
Response: New directory is: "/marketing/prevea/Heart Catherterization Guide"
Command: get "Cath Guide.pdf" "/Cath Guide.pdf"
Error: local: unable to open /Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Cath Guide.pdf"
Error: local: unable to open /Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Cath Guide.pdf"
Error: local: unable to open /Cath Guide.pdf
Error: File transfer failed
Status: Disconnected from server
Status: Retrieving directory listing...
Command: ls
Status: Listing directory /marketing/prevea/Heart Catherterization Guide
Status: Directory listing successful
Status: Disconnected from server
Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Retrieving directory listing...
Command: pwd
Response: Current directory is: "/marketing/svh"
Status: Directory listing successful
Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: cd "/marketing/prevea/Heart Catherterization Guide"
Response: New directory is: "/marketing/prevea/Heart Catherterization Guide"
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Disconnected from server
Status: Disconnected from server
Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Retrieving directory listing...
Command: pwd
Response: Current directory is: "/marketing/svh"
Status: Directory listing successful
Status: Retrieving directory listing...
Command: cd "/marketing/prevea"
Response: New directory is: "/marketing/prevea"
Command: cd "Heart Catherterization Guide"
Response: New directory is: "/marketing/prevea/Heart Catherterization Guide"
Status: Directory listing successful
Status: Connecting to 204.44.160.221...
Response: fzSftp started
Command: open "svh@204.44.160.221" 22
Command: Pass: **********
Status: Connected to 204.44.160.221
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: cd "/marketing/prevea/Heart Catherterization Guide"
Response: New directory is: "/marketing/prevea/Heart Catherterization Guide"
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Starting download of /marketing/prevea/Heart Catherterization Guide/Cath Guide.pdf
Command: get "Cath Guide.pdf" "/Heart Catherterization Guide/Cath Guide.pdf"
Error: local: unable to open /Heart Catherterization Guide/Cath Guide.pdf
Error: File transfer failed
Status: Disconnected from server

Can you help?


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PostPosted: 2012-10-18 00:38 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19640
Location: Germany
Yes. The error is on the local side. You are simply no longer allowed to store files and directories into the root of your Mac system. AFAIK that was a recent change. If you select your profile as local destination the files should transfer over.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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PostPosted: 2012-10-18 11:52 
Offline
500 Command not understood

Joined: 2012-10-17 18:53
Posts: 2
Thanks for the reply. The "profile" of which you write, is that a Firezilla setting or a system setting? Where can I find it to change it?

Thanks


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PostPosted: 2012-10-18 12:29 
Offline
226 Transfer OK
User avatar

Joined: 2006-05-01 03:28
Posts: 19640
Location: Germany
The profile is your user profile, where your documents etc. reside. There you have full permissions to read and write. By the way, the change I spoke of is something your OS distributor did, not FileZilla. Here under Windows the system root is protected, too.

_________________
### BEGIN SIGNATURE BLOCK ###
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
All support requests per PM will be ignored!
### END SIGNATURE BLOCK ###


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