Server's Host Key is Unknown Error

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
gtilflm
504 Command not implemented
Posts: 9
Joined: 2011-12-04 20:51
First name: John
Last name: Bovey

Server's Host Key is Unknown Error

#1 Post by gtilflm » 2013-07-03 14:34

Hi. My webhost is HostGator and they recently switched all shared server customers to new hardware and changed a few other things along the way including my ip address. Now, when I connect via SFTP using FZ, I get a "Server's Host Key is Unknown Error" (see the attached image).

After asking HostGator about this, a self-described Linux System Administrator said: "It looks like you are using SFTP to connect to your server. By design whenever you use SFTP or SSH to login to a server for the first time you are presented with the warning you received asking you to accept the server's SSH key. This is perfectly normal behavior, and you can safely accept the warning."

This doesn't feel right. Is this really "perfectly normal behavior"?

Thanks!
Attachments
bieaedgf.png
bieaedgf.png (9.39 KiB) Viewed 11947 times

User avatar
botg
Site Admin
Posts: 31975
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
Contact:

Re: Server's Host Key is Unknown Error

#2 Post by botg » 2013-07-03 18:45

It's normal behavior and part of the TOFU (Trust on first use) security model as employed by SSH. See e.g. http://en.wikipedia.org/wiki/User:Dotdo ... _First_Use

Note that you must not blindly accept it. You must check with the server administrator that the presented host-key is actually the host key used by the server, and not some other host-key used by a man-in-the-middle attacker intercepting your connection.

User avatar
boco
Contributor
Posts: 24359
Joined: 2006-05-01 03:28
Location: Germany

Re: Server's Host Key is Unknown Error

#3 Post by boco » 2013-07-04 17:24

Note that FileZilla uses the TOFU concept for FTPS, too.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

zylstra
500 Command not understood
Posts: 1
Joined: 2015-08-08 02:22
First name: R
Last name: Z

#4 Post by zylstra » 2016-09-10 00:08

How do I view the server's host key in WHM or cPanel?

Post Reply