Filezilla.xml~ Couldn't Be Removed

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Message
Author
flatlinebb
500 Command not understood
Posts: 4
Joined: 2014-08-07 17:20
First name: Bart
Last name: Boryczko

Re: Filezilla.xml~ Couldn't Be Removed

#16 Post by flatlinebb » 2014-08-07 17:30

Daily build same issue

Image

FileZilla Client
----------------

Version: 3.9.0.2-nightly

Build information:
Compiled for: i686-w64-mingw32
Compiled on: x86_64-unknown-linux-gnu
Build date: 2014-08-07
Compiled with: i686-w64-mingw32-gcc (GCC) 4.9.1
Compiler flags: -g -O2 -Wall -g -fexceptions -std=gnu++11

Linked against:
wxWidgets: 3.0.2
GnuTLS: 3.2.16
SQLite: 3.8.4.3

Operating system:
Name: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Version: 6.1
Platform: 64 bit system

hedera
500 Syntax error
Posts: 12
Joined: 2009-09-25 23:36
First name: Karen
Last name: Ivy

Re: Filezilla.xml~ Couldn't Be Removed

#17 Post by hedera » 2014-08-07 19:18

I am having this identical problem on my Win7 Pro 64-bit laptop, it began when I installed FileZilla 3.9.0.2. I actually came to the forum to ask if there is somewhere I can download the previous stable version until this gets fixed; I filed a bug report the other day.

My home directory is on my c:\ drive, but I do have a 3rd party program indexing files (we use CrashPlan), and I can try excluding the FileZilla folder - but we've been using CrashPlan for over a year and I never had this error until FileZilla 3.9.0.2. I just excluded the \AppData\Roaming\FileZilla folder from the CrashPlan backup and restarted the backup, I'll report back if this helps.

If it doesn't help I'd still like to know where I can download the last stable version of FileZilla 3.8.
hedera
============
Nature bats last.

csilver
504 Command not implemented
Posts: 8
Joined: 2014-08-07 17:24
First name: Craig
Last name: Silver

Re: Filezilla.xml~ Couldn't Be Removed

#18 Post by csilver » 2014-08-08 05:44

I happen to have 3.8.1 for win32. I put it on DropBox for the time being:

https://download.filezilla-project.org/ ... exe?nowrap&

Turns out I also use CrashPlan. Odd that it would have a problem only now. Please let me know whether excluding that path worked for you.
Last edited by boco on 2014-08-08 06:32, edited 2 times in total.
Reason: Always use the official download source!

hedera
500 Syntax error
Posts: 12
Joined: 2009-09-25 23:36
First name: Karen
Last name: Ivy

Re: Filezilla.xml~ Couldn't Be Removed

#19 Post by hedera » 2014-08-10 22:01

csilver, thanks for the DropBox link, but in fact excluding the FileZilla directory from the CrashPlan backup did eliminate the popup. I even have a test case - I excluded the directory on my laptop but not on my desktop, and the desktop still gets the popup window but the laptop doesn't. I agree, no good reason why this should turn up after all these months. But that's development.
hedera
============
Nature bats last.

csilver
504 Command not implemented
Posts: 8
Joined: 2014-08-07 17:24
First name: Craig
Last name: Silver

Re: Filezilla.xml~ Couldn't Be Removed

#20 Post by csilver » 2014-08-11 00:24

OK, I'll use that workaround for now. Thanks for testing and for posting back.

K9BM
504 Command not implemented
Posts: 6
Joined: 2014-07-27 16:47

Re: Filezilla.xml~ Couldn't Be Removed

#21 Post by K9BM » 2014-08-11 00:33

So the big question is whether the bug is in Filezilla, or in Crashplan, right??

csilver
504 Command not implemented
Posts: 8
Joined: 2014-08-07 17:24
First name: Craig
Last name: Silver

Re: Filezilla.xml~ Couldn't Be Removed

#22 Post by csilver » 2014-08-11 06:34

Good point. I actually switched from Carbonite to CrashPlan, in part because I found Carbonite to hang on to files and disrupt other processes when I felt it should use a lower priority approach.

Is anyone on the FileZilla dev team listening? FYI, it's is possible to sign up with CrashPlan for free for a month, if you would like to test.

User avatar
botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Filezilla.xml~ Couldn't Be Removed

#23 Post by botg » 2014-08-11 06:45

Third-party programs are not supposed to fiddle around in FileZilla's settings directory. They should use their own settings directory.

csilver
504 Command not implemented
Posts: 8
Joined: 2014-08-07 17:24
First name: Craig
Last name: Silver

Re: Filezilla.xml~ Couldn't Be Removed

#24 Post by csilver » 2014-08-12 06:12

I would agree that usually, third party programs are not supposed to fiddle around with FileZilla's settings directory but CrashPlan, being a backup program, has every right to be at least reading files from FileZilla's settings directory, no?

User avatar
botg
Site Admin
Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Filezilla.xml~ Couldn't Be Removed

#25 Post by botg » 2014-08-12 11:19

Yes. And it can do that is it sets the proper share modes, it must not block other programs from reading, writing or deleting files.

User avatar
boco
Contributor
Posts: 26941
Joined: 2006-05-01 03:28
Location: Germany

Re: Filezilla.xml~ Couldn't Be Removed

#26 Post by boco » 2014-08-12 12:28

A backup program, when used on volumes with open files, is supposed to use shadow files and volume snapshots. Does yours do do that?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

csilver
504 Command not implemented
Posts: 8
Joined: 2014-08-07 17:24
First name: Craig
Last name: Silver

Re: Filezilla.xml~ Couldn't Be Removed

#27 Post by csilver » 2014-08-12 14:59

I believe it does.

As K9BM pointed out, it's a question of whether the problem lies with FileZilla or with CrashPlan. I guess the finger points more to CrashPlan.

I might open a ticket with CrashPlan when I get the chance.

User avatar
boco
Contributor
Posts: 26941
Joined: 2006-05-01 03:28
Location: Germany

Re: Filezilla.xml~ Couldn't Be Removed

#28 Post by boco » 2014-08-13 04:48

Usage of the aforementioned methods would prevent that problem, therefore I think it doesn't use them and tries to backup the original files.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

guaycuru
500 Command not understood
Posts: 4
Joined: 2014-08-14 23:24

Re: Filezilla.xml~ Couldn't Be Removed

#29 Post by guaycuru » 2014-08-14 23:27

I have the same problem, and I don't think it's related to another process locking the file, and I say that for 3 reasons:

1) The only process that could be locking the file in my PC is Crashplan, and it uses VSS to backup.
2) The error message clearly says "Error 0: The operation completed successfully", so really there was no error, just filezilla thinks there was...
3) The problem started when I upgraded to 3.9, but I've been using Crashplan and Filezilla together for a looong time...

So I'm pretty confident it's a Filezilla issue...

User avatar
MisterNeutron
504 Command not implemented
Posts: 8
Joined: 2014-08-15 15:28

Re: Filezilla.xml~ Couldn't Be Removed

#30 Post by MisterNeutron » 2014-08-15 15:35

I have the same problem, and I am NOT using Crashplan. I use Carbonite for backup, but I'm getting the error even when Carbonite has been disabled, and isn't running. When I get the error, I can manually delete the filezilla.xml~ file, so it's not locked by any other process.

Edit: The error most often occurs when exiting FileZilla following any upload or download. It occurs much less often if I connect and just browse files on the server, or if I delete a file somewhere.

This certainly looks like a FileZilla problem, having nothing to do with any backup software.

FileZilla 3.9.0.3, Win7/64, nothing strange in the configuration.

Further experimentation: I take it all back. The error seems to be occurring because of some sort of collision with Carbonite. If I terminate all Carbonite processes, rather than just suspending the backups, the error stops. In short, the error appears to be occurring not because Carbonite is actually trying to back up the file, but because Carbonite is trying to mark the file as one that needs to be backed up. How it accomplishes this task, I don't know. What remains clear, however, is that there was no problem before FileZilla 3.9, so it's a FileZilla change that has triggered the problem.

I can reduce the problem by telling Carbonite not to back up the entire C:\Users\MisterNeutron\AppData\Roaming\FileZilla directory, but telling to back up only selected files within it (the standard xml files that are always there). But it still pops up periodically.

Post Reply