Can't retrieve directory listing

Message

rogerfgay · #1 Post by **rogerfgay** » 2007-04-04 12:57

FileZilla server has been working fine. I've used it with SmartFTP and someone else has accessed it with -- I don't know what.

I downloaded FileZilla Client today and am trying to us it.

Can't retrieve directory listing. Searched the www for problem and have now PASSIVE MODEd the c*** out of whatever I could. Also; added external IP address in server's passive mode settings (didn't need that before ... just read it in a forum.)

Now this is all I get for my trouble:

Error: Disconnected from server
Error: Could not retrieve directory listing
Error: Timeout detected!

I'm not even sure that the server knows that the client gave up:

(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> 230 Logged on
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> SYST
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> 215 UNIX emulated by FileZilla
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> FEAT
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> 211-Features:
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> MDTM
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> REST STREAM
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> SIZE
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> MLST type*;size*;modify*;
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> MLSD
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> UTF8
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> CLNT
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> MFMT
(000001) 04/04/2007 14:07:31 - rtommy (84.271.264.102)> 211 End
(000001) 04/04/2007 14:07:32 - rtommy (84.271.264.102)> PWD
(000001) 04/04/2007 14:07:32 - rtommy (84.271.264.102)> 257 "/" is current directory.
(000001) 04/04/2007 14:07:32 - rtommy (84.271.264.102)> TYPE A
(000001) 04/04/2007 14:07:32 - rtommy (84.271.264.102)> 200 Type set to A
(000001) 04/04/2007 14:07:32 - rtommy (84.271.264.102)> PASV

#2 Post by **botg** » 2007-04-04 16:17

The log seems incomplete.

cautionbug · #3 Post by **cautionbug** » 2007-04-17 17:59

Status: Connecting to xxx.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 FTP Server ready.
Command: USER amish
Response: 331 Password required for amish.
Command: PASS ********
Response: 230 User amish logged in.
Status: Connected
Status: Retrieving directory listing...
Command: CWD /httpdocs/
Response: 250 CWD command successful
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (66,134,191,186,154,228)
Command: LIST
Error: Connection timed out
Error: Failed to retrieve directory listing

Connecting through Win command prompt ftp works fine, except LIST receives "Invalid command" error. Server in this case is CentOS box, unsure of specific FTP service.

#4 Post by **botg** » 2007-04-17 21:10

Please check your router and/or firewall configuration.

rogerfgay · #5 Post by **rogerfgay** » 2007-04-18 19:14

botg wrote:The log seems incomplete.

Are you saying there's a bug in FileZilla client that leads to incomplete logs?

#6 Post by **botg** » 2007-04-18 21:48

No. It seems you just didn't copy&paste everything.

rogerfgay · #7 Post by **rogerfgay** » 2007-04-19 07:46

(000001) 19/04/2007 09:40:26 - (not logged in) (83.271.264.102)> Connected, sending welcome message...
(000001) 19/04/2007 09:40:26 - (not logged in) (83.271.264.102)> 220 Hello Tommy -- Using FileZillar FTP Server - Hope this works! -- Roger
(000001) 19/04/2007 09:40:26 - (not logged in) (83.271.264.102)> USER rtommy
(000001) 19/04/2007 09:40:26 - (not logged in) (83.271.264.102)> 331 Password required for rtommy
(000001) 19/04/2007 09:40:26 - (not logged in) (83.271.264.102)> PASS *****
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> 230 Logged on
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> SYST
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> 215 UNIX emulated by FileZilla
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> FEAT
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> 211-Features:
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> MDTM
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> REST STREAM
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> SIZE
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> MLST type*;size*;modify*;
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> MLSD
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> UTF8
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> CLNT
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> MFMT
(000001) 19/04/2007 09:40:26 - rtommy (83.271.264.102)> 211 End
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> PWD
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> 257 "/" is current directory.
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> TYPE A
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> 200 Type set to A
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> PASV
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> 227 Entering Passive Mode (192,168,1,102,6,235)
(000001) 19/04/2007 09:40:27 - rtommy (83.271.264.102)> LIST
(000001) 19/04/2007 09:40:38 - rtommy (83.271.264.102)> 425 Can't open data connection.
(000001) 19/04/2007 09:40:54 - rtommy (83.271.264.102)> REST 0
(000001) 19/04/2007 09:40:54 - rtommy (83.271.264.102)> 350 Rest supported. Restarting at 0
(000001) 19/04/2007 09:41:21 - rtommy (83.271.264.102)> TYPE I
(000001) 19/04/2007 09:41:21 - rtommy (83.271.264.102)> 200 Type set to I
(000001) 19/04/2007 09:41:48 - rtommy (83.271.264.102)> PWD
(000001) 19/04/2007 09:41:48 - rtommy (83.271.264.102)> 257 "/" is current directory.
(000001) 19/04/2007 09:42:15 - rtommy (83.271.264.102)> TYPE I
(000001) 19/04/2007 09:42:15 - rtommy (83.271.264.102)> 200 Type set to I
(000001) 19/04/2007 09:42:26 - rtommy (83.271.264.102)> 421 No-transfer-time exceeded. Closing control connection.
(000001) 19/04/2007 09:42:26 - rtommy (83.271.264.102)> disconnected.

rogerfgay · #8 Post by **rogerfgay** » 2007-04-19 07:49

Client-side

Status: Connecting to isr.trial.com ...
Status: Connected with isr.trial.com. Waiting for welcome message...
Response: 220 Hello Tommy -- Using FileZillar FTP Server - Hope this works! -- Roger
Command: USER rtommy
Response: 331 Password required for rtommy
Command: PASS *****
Response: 230 Logged on
Command: SYST
Response: 215 UNIX emulated by FileZilla
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: REST STREAM
Response: SIZE
Response: MLST type*;size*;modify*;
Response: MLSD
Response: UTF8
Response: CLNT
Response: MFMT
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is current directory.
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (83,271,264,102,7,3)
Command: LIST
Response: 425 Can't open data connection.
Error: Could not retrieve directory listing
Status: Disconnected from server

#9 Post by **botg** » 2007-04-19 10:25

a) Incorrect server configuration, you need to tell it your external IP address
b) Some router and/or firewall trying to be smart and tampering with the reply to the PASV command. Fails miserably ofc.

rogerfgay · #10 Post by **rogerfgay** » 2007-04-19 11:38

botg wrote:a) Incorrect server configuration, you need to tell it your external IP address
b) Some router and/or firewall trying to be smart and tampering with the reply to the PASV command. Fails miserably ofc.

OK. I've tried to tell the server my external IP adress, but it didn't solve the problem. I suspect it's easy to do ... but I need specific instructions for this. What I did apparently wasn't right.

One step at a time: I haven't a clue what the firewall is doing, but maybe results will change when I have the external IP address in correctly.

rogerfgay · #11 Post by **rogerfgay** » 2007-04-19 13:10

Success .... I just downloaded and ran the client from the beta 3 release: no changes to the server. I'm connected.

rogerfgay · #12 Post by **rogerfgay** » 2007-04-19 13:15

Actually, I'd still like to know about setting the external IP address in the server. I can see that even the new version client has an option for using it. I found it set; maybe it's a bug that it works ! (or .... somewhere ... maybe it knows I'm on the same computer)

#13 Post by **botg** » 2007-04-19 16:16

I'm currently working on a guide to proper network configuration. It's not yet complete, but you might find this useful already: http://filezilla-project.org/wiki/index ... figuration

rogerfgay · #14 Post by **rogerfgay** » 2007-04-19 19:15

That's pretty cool. I'll keep an eye on it. The sections I need on FileZilla configuration aren't in yet; but I'm sure I can benefit from reading the rest. It gives me some hope I won't have to flog around like a dying fish for the rest of my life whenever dealing with networks.

It looks very Wikipedia-like ... I enjoy that reference very much. It has generally made me smarter on more than one occassion. Perhaps in the not too distant future I'll be asking for tips on setting up such a page ... there are a couple of things I'll be called upon to add to Wikipedia when my current bunch of activities die down a bit.

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Can't retrieve directory listing

Can't retrieve directory listing

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