Unable to connect to my website

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froggy
500 Command not understood
Posts: 1
Joined: 2016-01-22 20:55
First name: Kurt
Last name: Johannessen

Unable to connect to my website

#1 Post by froggy » 2016-01-22 21:34

Hi,
I am new in this forum, from Brisbane Australia.
My problem is this:
I login to GoDaddy and set up a new FTB account for my website and
downloading the FileZilla (for Windows) FTP Configuration File.
I then import the file into the Site Manager and try to connect
and get this error:
Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Am I doing something wrong?

froggy

minstudenterkorsel
500 Syntax error
Posts: 13
Joined: 2015-05-27 08:24
First name: Christian
Last name: Studenterkorsel

Re: Unable to connect to my website

#2 Post by minstudenterkorsel » 2016-01-27 22:38

Hey Froggy

No answer!
Let me try to help you :)

All you need to login with FTP is a username and a password.
Your host is: ftp.example.com or the server IP address to the webhotel.
The Port is: 21

You can find the information at the FTP-users.

I think that your hosting account name is the same as the username :) I don't have a godaddy webhotel.
Best regards
Christian Studenterkørsel

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