530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

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computercarellc
500 Command not understood
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530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#1 Post by computercarellc » 2017-01-14 18:08

I am trying to connect to an FTP server. The login credentials are correct, but I get this....

Status: Disconnected from server
Status: Connecting to x.x.x.x:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER administrator
Response: 331 Password required for administrator
Command: PASS **********
Response: 530 Login or password incorrect!
Error: Critical error: Could not connect to server

Also tried using SFTP on port 22..

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boco
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#2 Post by boco » 2017-01-14 19:07

The server disagrees and reject your login data.

- Might be a typo somewhere.
- Copy-Paste problems, like additional leading/trailing blanks.
- Username might be case sensitive, password is always.
- Might be even the wrong server you're connecting to.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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botg
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#3 Post by botg » 2017-01-14 19:32

In case your login credentials are correct, does the server know they are correct?

asifkha9
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#4 Post by asifkha9 » 2020-08-24 12:26

I have same issue, I can connect to the server via RDP, I have configured FTP backup server in FortiGate firewall however it's taking the backup of config but giving username and password incorrect error.
this same FTP server is configured for another device back up and working fine, the issue is only for me

Kindly suggest how to resolve it. Thanks!
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botg
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#5 Post by botg » 2020-08-25 07:56

Same issue, same question:
In case your login credentials are correct, does the server know they are correct?

asifkha9
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#6 Post by asifkha9 » 2020-08-25 10:26

Yes, I believe the server is correct because the other device backup running on the same server and works fine

asifkha9
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#7 Post by asifkha9 » 2020-08-25 11:29

How the server know they are correct ? do you mean anything to define in server ?

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botg
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#8 Post by botg » 2020-08-25 13:58

Then either the other device uses different credentials, or a malicious firewall is injecting fake packets into the connection.

asifkha9
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Re: 530 Login or password incorrect! - username and password is correct (tried 2 valid user accounts)

#9 Post by asifkha9 » 2020-08-26 11:04

I had created a new user that was not working, i used Filezilla admin user it worked. dont know why it was sending error for the new user. Thanks ANyway...

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