Customers of FileZilla Pro products, please read!

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

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boco
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Customers of FileZilla Pro products, please read!

#1 Post by boco » 2018-11-17 20:34

Post all support requests and questions for the FileZilla Pro products into the separate customer forum that exists at

https://customerforum.filezilla-project.org

This applies to:

1. FileZilla Pro
2. FileZilla Pro CLI
3. FileZilla Pro Enterprise Server


These forums do not offer help for the purchased versions, in order to make piracy harder. For getting support, you need an order number, and it must be yours!

Specific support questions are questions about protocols and features exclusive to the products mentioned above (like Amazon S3, Google Drive protocols etc.).


One exception: Questions arising before purchasing a FileZilla Pro product (or about purchasing itself) can be posted.

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Mac Store purchasers can get an order number by following these instructions:

1. Open menu Help -> Customer support forums...

2. In the dialog window that opens, you can verify your purchase (using the signed purchase receipt from Apple that's present in the bundle) and get an order number.

3. With the order number, register in the customer forum. All help is there.

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