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Customers of FileZilla Pro, please read!

Posted: 2018-11-17 20:34
by boco
Post all support requests and questions for FileZilla Pro into the separate customer forum that exists at

These forums do not offer help for the Pro version, in order to make piracy harder. For getting support, you need an order number, and it must be yours!

Specific support questions are questions about protocols and features exclusive to FileZilla Pro (like Amazon S3, Google Drive etc.).

One exception: Questions arising before purchasing FileZilla Pro (or about purchasing itself) can be posted.


Mac Store purchasers can get an order number by following these instructions:

1. Open menu Help -> Customer support forums...

2. In the dialog window that opens, you can verify your purchase (using the signed purchase receipt from Apple that's present in the bundle) and get an order number.

3. With the order number, register in the customer forum. All help is there.