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Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-18 05:25
by Mercifiyer
Status: Connecting to ...
Status: Connection established, waiting for welcome message...
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory.
Command: TYPE I
Response: 200 Type set to: Binary.
Command: PORT 192,168,1,11,26,43
Response: 200 Active data connection established.
Command: MLSD
Response: 125 Data connection already open. Transfer starting.
Response: 226 Transfer complete.

It stays on this and doesn't progress any further, my other FTP server works fine. I have tried changing modes, i've forwarded ports 6000-7000 in my router. Tried everything I could have from other sources. Disabled my firewall, reinstalled FileZilla and this problem still occurs. If it makes any difference i am setting up this FTP for a hosted Minecraft server, the working server uses Multicraft 2.0.1 and the non-working one uses Multicraft 2.2.1.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-18 09:23
by botg
In terms of network topology, where is the server located in relation to the client?

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-19 07:11
by Mercifiyer
I'm in Sydney the server is hosted in Melbourne, 1200km difference.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-20 10:55
by botg
Okay, in this case your client isn't configured correctly for active mode FTP. Please study our Network Configuration guide and use the built-in network configuration wizard to test your configuration. Or alternatively, use passive mode in which only the server requires configuration.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-22 06:28
by Mercifiyer
I've been through that and it hasn't worked and is still giving me the 503 error

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-22 09:04
by botg
That's an error not shown before. Please post a log showing the error.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-24 12:41
by Mercifiyer
Connecting to probe.filezilla-project.org
Connection established, waiting for welcome message.
Response: 220 FZ router and firewall tester ready
USER FileZilla
Response: 331 Give any password.
PASS 3.39.0
Response: 230 logged on.
Checking for correct external IP address
Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Checking for correct external IP address
IP
Response: 200 OK
PREP 6323
Response: 200 Using port 6323, data token 842747033
PORT
Response: 200 PORT command successful
LIST
Response: 150 opening data connection
Response: 503 Failure of data connection.
Server sent unexpected reply.
Connection closed

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-24 12:58
by botg
If you get this error then there's still some firewall or NAT router interfering with the connection. It is possible that your ISP operates such thing, in which case you cannot use active mode FTP at all.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-25 00:52
by Mercifiyer
It still gives me the error even on passive mode.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-25 07:56
by botg
The test always tests active mode. Client-side passive mode requires no configuration.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-25 09:25
by Mercifiyer
This is what I get and it just stays on this.


Status: Disconnected from server
Status: Connecting to ...
Status: Connection established, waiting for welcome message...
Response: 220 Multicraft 2.2.1 FTP server
Command: AUTH TLS
Response: 500 FTPS not enabled, AUTH not supported.
Command: AUTH SSL
Response: 500 FTPS not enabled, AUTH not supported.
Status: Insecure server, it does not support FTP over TLS.
Command: USER
Response: 331 Username ok, send password.
Command: PASS ************
Response: 230 Login successful
Command: OPTS UTF8 ON
Response: 200 OK
Command: OPTS MLST type;perm;size;modify;unix.mode;unix.uid;unix.gid;
Response: 200 MLST OPTS type;perm;size;modify;unix.mode;unix.uid;unix.gid;
Status: Logged in
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory.
Command: TYPE I
Response: 200 Type set to: Binary.
Command: PASV
Response: 227 Entering passive mode (139,99,144,114,192,226).
Command: MLSD
Response: 150 File status okay. About to open data connection.
Response: 226 Transfer complete.

Re: Connecting to an FTP Server stuck on 'retrieving directory listing'

Posted: 2019-01-25 13:03
by botg
Could be a server-side issue. Please test your server on https://ftptest.net/