I updated the FileZilla client to 3.41.0 this morning and am experiencing an issue during the directory retrieval process on 1 particular server. I regularly connect to about 12 different FTP servers on a daily basis and this is the only one giving me any issue.
Because of the sensitivity of information, I have obfuscated the host name, IP, username, and password in this public post. Happy to PM it to a tech for analysis if needed.
Status: Resolving address of ftp1.thehostname.com
Status: Connecting to #.#.#.#:21...
Status: Connection established, waiting for welcome message...
Response: 220 TheRDNS.hostname.us
Command: AUTH TLS
Response: 500 AUTH not understood
Command: AUTH SSL
Response: 500 AUTH not understood
Status: Insecure server, it does not support FTP over TLS.
Command: USER *******
Response: 331 Password required for *******
Command: PASS ******
Response: 230 User ******* logged in
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing of "/ZZZ Mr Master/CDN Files delivered"...
Command: CWD /ZZZ Mr Master/CDN Files delivered
Response: 250 CWD command successful
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode. (#,#,#,#,68,229)
Command: MLSD
Response: 150 Opening ASCII mode data connection for MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
I have tried removing the remote directory that I am specifying in the site manager to land into, have tried forcing passive and active mode rather than auto-detect, have tried forcing UTF-8 instead of auto-detect, have tried checking bypass proxy, and have tried ALL available server types rather than auto-detect.
So far nothing has worked.
I can confirm that if I connect to this site from the command prompt ftp in windows 10 I am able to successfully connect and retrieve a directory listing.
I have inquired from the host as to what OS, FTP server, and version they are running to try to get more information. I'll update this post as I get more info.
I am certainly not alone as another user entered the IRC channel a little while ago with the identical issue, but he left before I was able to ask any questions.
Issue retrieving directory listing following update to win x64 client 3.41.0
Moderator: Project members
Re: Issue retrieving directory listing following update to win x64 client 3.41.0
I have confirmed reverting back to client version 3.40.0 restores functionality.
Re: Issue retrieving directory listing following update to win x64 client 3.41.0
And just to update, the newly posted 3.41.1 fixes the issue. Thanks for the quick response, Tim and team!