1 site ok - 2 sites bug

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Sangrounette
500 Command not understood
Posts: 4
Joined: 2019-04-24 15:04
First name: Sandra
Last name: Cecchini

1 site ok - 2 sites bug

#1 Post by Sangrounette » 2019-04-24 15:22

Hi,

first sorry for my pooooor english, anyway, I'll try to explain my issue,

Filezila worked very well until I add a second website,


my both logs are OK, name and passwords,
on my host OVH and in Filezila,
I asked to OVH a new protocol: SFTP -SSH
cluster ok
port ok

I can log with each site on an other ftp, ovh's ftp for example, so everything works,

I can log with one site on Filezila,then if I want to switch, BUG,
and vice versa...

And seeing that, OVH tells me that everything is ok, with their s*** ftp
and that's only MY problem, I have to solve my issue alone,

someone can help me please?
Thank you

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botg
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Posts: 35563
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 1 site ok - 2 sites bug

#2 Post by botg » 2019-04-24 15:30

What does it say in the message log?

Sangrounette
500 Command not understood
Posts: 4
Joined: 2019-04-24 15:04
First name: Sandra
Last name: Cecchini

Re: 1 site ok - 2 sites bug

#3 Post by Sangrounette » 2019-04-24 15:34

Statut : Connexion à ftp.cluster***.hosting.ovh.net...
Statut : Connected to ftp.cluster***.hosting.ovh.net
Erreur : Received unexpected end-of-file from SFTP server

Erreur : Impossible d'établir une connexion au serveur
Statut : Attente avant nouvel essai...


Statut : Connexion à ftp.cluster***.hosting.ovh.net...
Réponse : fzSftp started, protocol_version=8
Commande : open "*******@ftp.cluster***.hosting.ovh.net" **
Commande : Pass: *************
Statut : Connected to ftp.cluster***.hosting.ovh.net

Erreur : Received unexpected end-of-file from SFTP server
Erreur : Impossible d'établir une connexion au serveur

Sangrounette
500 Command not understood
Posts: 4
Joined: 2019-04-24 15:04
First name: Sandra
Last name: Cecchini

Re: 1 site ok - 2 sites bug

#4 Post by Sangrounette » 2019-04-25 05:47

Hi,

do you understand why?


Thanks,
S.

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botg
Site Admin
Posts: 35563
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: 1 site ok - 2 sites bug

#5 Post by botg » 2019-04-25 07:43

Looks like something wrong with the server. Only your server administrator or server hosting provider can fix this server-side issue.

Sangrounette
500 Command not understood
Posts: 4
Joined: 2019-04-24 15:04
First name: Sandra
Last name: Cecchini

Re: 1 site ok - 2 sites bug

#6 Post by Sangrounette » 2019-04-25 08:55

Thank you very much

unfortunately I think so...

Hope they could fix it
but their answers are not very helpful

thank you!
Regards

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