I've been trying for months (off and on) to connect to my website to do edits using FileZilla. FileZilla has always worked perfectly in the past, until a few months ago. I will shout your name to the heavens in praise if you can help here. Desperate!
Here is the error message I receive when I try:
Status: Waiting to retry...
Status: Resolving address of ftp.thepaukerts.net
Status: Connecting to 66.96.146.58:21...
Status: Connection established, waiting for welcome message...
Error: Could not connect to server
Here's the weird (and diagnostic?) part. I can't connect while on my home wifi. But I HAVE gone to hotels and to the public library and CAN connect there with NO problem! So it's not a firewall issue. And it is not a problem with my website provider. And I SAVE the login parameters that are successful in FileZilla QuickConnect and use that to try at home, so it isn't a case of typing in the wrong parameters. I have tried to connect on other laptops in my home on the same wifi network with no success on those, either, so it's not a problem with my laptop.
Grateful for any advice, thanks.
Gary
You Guessed it: Cannot Connect
Moderator: Project members
Re: You Guessed it: Cannot Connect
Code: Select all
17:47:14 Status: Resolving address of ftp.thepaukerts.net
17:47:15 Status: Connecting to 66.96.146.58:21...
17:47:15 Status: Connection established, waiting for welcome message...
17:47:15 Response: 220 apollo FTP Server Ready
17:47:15 Command: AUTH TLS
17:47:15 Response: 500 AUTH not understood
17:47:15 Command: AUTH SSL
17:47:15 Response: 500 AUTH not understood
17:47:15 Status: Insecure server, it does not support FTP over TLS.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
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- 500 Command not understood
- Posts: 3
- Joined: 2019-05-19 14:25
- First name: Gary
- Last name: Paukert
Re: You Guessed it: Cannot Connect
Hi Boco, thank you for trying to help.
I'm trying to connect to Verio.com. They are my webspace provider, after taking over a previous company that I used. Their website doesn't say where they are, but Wikipedia says their headquarters is in the Denver area.
I'm physically located outside of Calgary, Alberta, Canada. I get my internet through a company called Xplornet.
I've tried talking to both Verio (webspace) and Xplornet (ISP) and neither has been helpful in figuring out why I can't make a simple FTP connection through FileZilla.
Thanks,
Gary
I'm trying to connect to Verio.com. They are my webspace provider, after taking over a previous company that I used. Their website doesn't say where they are, but Wikipedia says their headquarters is in the Denver area.
I'm physically located outside of Calgary, Alberta, Canada. I get my internet through a company called Xplornet.
I've tried talking to both Verio (webspace) and Xplornet (ISP) and neither has been helpful in figuring out why I can't make a simple FTP connection through FileZilla.
Thanks,
Gary
Re: You Guessed it: Cannot Connect
Well, in this case, it's not a home server. Scratch that.
Could you try with wired Ethernet? Although I don't believe it's the WiFi, rather a router/ISP problem.
Can you connect to other FTP servers or do they also fail?
Could you try with wired Ethernet? Although I don't believe it's the WiFi, rather a router/ISP problem.
Can you connect to other FTP servers or do they also fail?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
-
- 500 Command not understood
- Posts: 3
- Joined: 2019-05-19 14:25
- First name: Gary
- Last name: Paukert
Re: You Guessed it: Cannot Connect
Well, after months (off and on) of trying to figure this out, here's what it was.
I had tried 'too many times' to connect via FTP. That would be via FileZilla and my webcam software. I exceeded their security number and so they BLACKLISTED my IP Address. No notification. No email. Nothing that would be HELPFUL. No, apparently I was just supposed to discern it by mental telepathy through the ether. I had called their help desk a number of times but no one thought to check the blacklist.
I don't know. I'm just a neophyte at all this. But I would expect better. When I think of the hours I wasted trying to figure this out. Grrrr.
Thanks for your help, though!
Gary
I had tried 'too many times' to connect via FTP. That would be via FileZilla and my webcam software. I exceeded their security number and so they BLACKLISTED my IP Address. No notification. No email. Nothing that would be HELPFUL. No, apparently I was just supposed to discern it by mental telepathy through the ether. I had called their help desk a number of times but no one thought to check the blacklist.
I don't know. I'm just a neophyte at all this. But I would expect better. When I think of the hours I wasted trying to figure this out. Grrrr.
Thanks for your help, though!
Gary
Re: You Guessed it: Cannot Connect
No problem, but idiocy of server administrators is hard to identify.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org