I pay and can't open FezillaPro

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
500 Command not understood
Posts: 1
Joined: 2019-08-20 06:34

I pay and can't open FezillaPro

#1 Post by JuliaS » 2019-08-20 06:37

I'm using mack, I "sought" fezilla pro in AppStore - the trial period begin, but I can open a Fezilla, which means I cannot use it and I cannot unsubscribe. In 6 days you will take money for that. I don't want tu be subscribe because the app simply doesn't work. I feel cheated Can you unsubscribe me?

User avatar
Site Admin
Posts: 32913
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: I pay and can't open FezillaPro

#2 Post by botg » 2019-08-20 07:27

Please not that these are the forums for FileZilla, Fezilla would be a different product.

Subscriptions can be managed in your app store account preferences, you have been told this at least three times before making any subscriptions. Once in the app store terms you must have accepted before being able to use the store, once inside the app before subscribing, and once more in the subscription confirmation dialog shown by the store.

Please see https://support.apple.com/en-us/HT202039 for details.

Post Reply