Program crashes when downloading

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forrwhatt
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Program crashes when downloading

#1 Post by forrwhatt » 2019-12-17 05:30

I have the latest version 3.46.0, I restarted my computer, and I restarted my internet connection!

Every time I start a que of uploads and downloads from multi locations the program fails and shuts down.

How can I roll back to a previous version without losing my server info?

It's affecting both my laptop and desktop computers.
Last edited by forrwhatt on 2019-12-17 07:05, edited 5 times in total.

forrwhatt
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Re: Program shuts down when uploading

#2 Post by forrwhatt » 2019-12-17 05:32

Also you should allow people to save the QUE

forrwhatt
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Re: Program shuts down when uploading

#3 Post by forrwhatt » 2019-12-17 06:03

It seems to be only on Downloads.

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botg
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Re: Program crashes when downloading

#4 Post by botg » 2019-12-17 08:16

Please describe the steps necessary to reproduce this.

forrwhatt
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Re: Program crashes when downloading

#5 Post by forrwhatt » 2019-12-17 11:34

Anytime I download from an ftp server using home wifi 2G and 5G connection or even my phone 4G connection. After about 1 min the program shuts down. No error messages just crash. I have this problem on my laptop and my desktop.

forrwhatt
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Re: Program crashes when downloading

#6 Post by forrwhatt » 2019-12-17 11:34

Anytime I download from an ftp server using home wifi 2G and 5G connection or even my phone 4G connection. After about 1 min the program shuts down. No error messages just crash. I have this problem on my laptop and my desktop.

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boco
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Re: Program crashes when downloading

#7 Post by boco » 2019-12-18 00:17

Crash means there must be some crash message events or even crashdumps.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

forrwhatt
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Re: Program crashes when downloading

#8 Post by forrwhatt » 2019-12-18 04:12

OK mr. Pedantic. The program shuts down! Better?

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botg
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Re: Program crashes when downloading

#9 Post by botg » 2019-12-18 08:24

Do you have selected closing FileZilla as queue completion action?

forrwhatt
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Re: Program crashes when downloading

#10 Post by forrwhatt » 2019-12-19 04:27

No I don't. I've been using your program for years this is a new thing after the latest update. This is something I need so I have changed to a different program. I prefer Filezilla.

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boco
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Re: Program crashes when downloading

#11 Post by boco » 2019-12-19 11:01

If you don't have this feature enabled (it's the only one for automatic FileZilla exit), then it is a crash, albeit a silent one.

Check if a recent FileZilla crashdump exists in %LOCALAPPDATA%\CrashDumps (if on Windows). Sending it to the dev could greatly help determining and probably fixing the problem.


That's what I wanted to write earlier, but something ate half of my post.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

forrwhatt
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Re: Program crashes when downloading

#12 Post by forrwhatt » 2019-12-19 13:41

Thanks for that. I found the crashdump files ,however, I can't upload them they are all 2mb or larger and your upload limit is 1MB

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boco
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Re: Program crashes when downloading

#13 Post by boco » 2019-12-19 14:52

Admin's profile page: memberlist.php?mode=viewprofile&u=2

You can send @botg an Email and attach the crashdump. Attaching it to the public forum is not a good idea.
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
All FileZilla products fully support IPv6. http://worldipv6launch.org
### END SIGNATURE BLOCK ###

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botg
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Re: Program crashes when downloading

#14 Post by botg » 2019-12-20 08:24

You can zip it up if it is too large.

forrwhatt
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Re: Program crashes when downloading

#15 Post by forrwhatt » 2019-12-20 10:02

I will send them in a DM thanks

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