530 User cannot log in.

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
huent999
500 Command not understood
Posts: 1
Joined: 2020-01-09 01:51
First name: Hue
Last name: Nguyen

530 User cannot log in.

#1 Post by huent999 » 2020-01-09 01:55

Hi,
I don't understand why I get that message now and not 2 hours ago : I didn't changed anything in the connection parameters.
Can you help ?

Status: Resolving address of ftp.rudyv.be
Status: Connecting to 46.30.211.232:21...
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Command: USER rudyv.be
Response: 530 User cannot log in.
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of ftp.rudyv.be
Status: Connecting to 46.30.211.232:21...
Status: Connection established, waiting for welcome message...
Response: 220 Welcome to One.com FTP.
Command: AUTH TLS
Response: 500 'AUTH': command unrecognized.
Command: AUTH SSL
Response: 500 'AUTH': command unrecognized.
Status: Insecure server, it does not support FTP over TLS.
Command: USER rudyv.be
Response: 530 User cannot log in.
Error: Could not connect to server

Thank you !

lyly

User avatar
boco
Contributor
Posts: 25184
Joined: 2006-05-01 03:28
Location: Germany

Re: 530 User cannot log in.

#2 Post by boco » 2020-01-09 03:29

Logical thinking: If you could connect two hours before, and now you can't, and you did not change anything (not even Windows Update and the like), the problem must be with the server. Looks like they experience some problems right now.

If you still cannot connect after some waiting, you need to contact server support* and ask (the error code suggests permanent failure). Neither we nor you have any control over your account on the server.


(*We also cannot tell you anything about how to contact server support. You are free to connect to any server in the world, and, unlike some other software, we don't keep any track on whatever you do.)
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

Post Reply