Problem to connect to FTP with FileZilla

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aradii
500 Command not understood
Posts: 1
Joined: 2020-02-17 08:06
First name: arad
Last name: ralame

Problem to connect to FTP with FileZilla

#1 Post by aradii » 2020-02-19 09:33

Hi guys I get this error when I try to connect to my account’s server url with FileZilla:

Response: 220---------- Welcome to Pure-FTPd [TLS] ----------
Response: 220-You are user number 16 of 500 allowed.
Response: 220-Local time is now 16:42. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 3 minutes of inactivity.
Command: USER a2246759
Response: 331 User a2246759 OK. Password required
Command: PASS ******
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Any help would be highly appreciated.

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botg
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Posts: 35566
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: Problem to connect to FTP with FileZilla

#2 Post by botg » 2020-02-19 14:21

Please double-check your login credentials, watch our for character case and leading/trailing whitespace. If the problem persists, contact your server administrator or server hosting provider for further assistance.

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