0 Bytes File after upload

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-five-
500 Command not understood
Posts: 2
Joined: 2020-03-28 13:29
First name: Peter
Last name: Müller

0 Bytes File after upload

#1 Post by -five- » 2020-03-28 13:44

Hello,

using Filezilla Client I often have a 0-Byte File instead of the expected file after uploading files or only one file. Here the logfile of an example where this happened:
2020-03-28 14:17:28 5808 3 Status: Auflösen der IP-Adresse für ftp.strato.com
2020-03-28 14:17:28 5808 3 Status: Verbinde mit [2a01:238:20a:202:11f0::1]:21...
2020-03-28 14:17:28 5808 3 Status: Verbindung hergestellt, warte auf Willkommensnachricht...
2020-03-28 14:17:28 5808 3 Antwort: 220 Speak friend, and enter
2020-03-28 14:17:28 5808 3 Befehl: USER serveraddress.tld
2020-03-28 14:17:28 5808 3 Antwort: 331 FTP login okay, send password.
2020-03-28 14:17:28 5808 3 Befehl: PASS *******
2020-03-28 14:17:28 5808 3 Antwort: 230 User logged in, proceed.
2020-03-28 14:17:28 5808 3 Status: Der Server unterstützt keine Nicht-ASCII-Zeichen.
2020-03-28 14:17:28 5808 3 Befehl: OPTS MLST type;size;modify;perm;unix.mode;unix.owner;unix.group;
2020-03-28 14:17:28 5808 3 Antwort: 200 Done.
2020-03-28 14:17:28 5808 3 Status: Angemeldet
2020-03-28 14:17:28 5808 3 Status: Starte Upload von /serveraddress.tld/_hp/content/gesundheit/pilates.php
2020-03-28 14:17:28 5808 3 Befehl: CWD /_hp/content/gesundheit
2020-03-28 14:17:28 5808 3 Antwort: 250 Directory changed to /_hp/content/gesundheit
2020-03-28 14:17:28 5808 3 Befehl: TYPE A
2020-03-28 14:17:28 5808 3 Antwort: 200 Using ASCII mode to transfer data.
2020-03-28 14:17:28 5808 3 Befehl: EPSV
2020-03-28 14:17:28 5808 3 Antwort: 229 Entering Extended Passive Mode (|||42726|)
2020-03-28 14:17:28 5808 3 Befehl: STOR pilates.php
2020-03-28 14:17:28 5808 3 Antwort: 150 Opening ASCII mode data connection.
2020-03-28 14:17:48 5808 3 Fehler: Zeitüberschreitung der Verbindung nach 20 Sekunden Inaktivität
2020-03-28 14:17:48 5808 3 Fehler: Dateiübertragung fehlgeschlagen
2020-03-28 14:17:48 5808 3 Status: Verbindung zum Server getrennt

In my opinion the mistake is at "2020-03-28 14:17:48 5808 3 Fehler: Zeitüberschreitung der Verbindung nach 20 Sekunden Inaktivität" (connection cut because of timeout).
So the file is deleted to stor the new file, but then the new file cannot be stored because of timeout.
Server does not speak TLS, so I disabled that in the settings.

Can you please help me? Can I do something on the clientside or is it a server problem?

Regards,

Peter

-five-
500 Command not understood
Posts: 2
Joined: 2020-03-28 13:29
First name: Peter
Last name: Müller

Re: 0 Bytes File after upload

#2 Post by -five- » 2020-03-30 13:52

Solved. I used the wrong (old) serveraddress, which cannot handle ssh.
ssh.strato.de is the right address.

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