fzhellext_64.dll being used by igfxem module?

Need help with FileZilla Client? Something does not work as expected? In this forum you may find an answer.

Moderator: Project members

Post Reply
Message
Author
SomeC00kie
500 Command not understood
Posts: 4
Joined: 2020-04-05 15:39

fzhellext_64.dll being used by igfxem module?

#1 Post by SomeC00kie » 2020-04-05 15:43

After I tried to uninstall FileZilla using the uninstaller (two times) the folder in "Program Files" was still there.

I then decided to remove the Folder, as FileZilla was already "removed" for my system, only the folder was left there and it's contents.

I have unregistered "fzhellext_64.dll", but when I try to delete it, it says that it is being used by the igfxEM module.

So, I would like to to ask... how would I "fix" that?
And why is it used by the igfxEM module?

User avatar
boco
Contributor
Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: fzhellext_64.dll being used by igfxem module?

#2 Post by boco » 2020-04-05 23:53

igfx = Intel graphics driver

That's odd. Please check in Task Manager, if FileZilla is still running. Kill the process if it still is. Then, it should be removable.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

User avatar
botg
Site Admin
Posts: 35558
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse

Re: fzhellext_64.dll being used by igfxem module?

#3 Post by botg » 2020-04-06 07:51

Looks like this Intel software is loading shell extensions.

If the FileZilla uninstaller cannot remove the shell extension it should prompt for a reboot. Following a reboot the file should be gone.

SomeC00kie
500 Command not understood
Posts: 4
Joined: 2020-04-05 15:39

Re: fzhellext_64.dll being used by igfxem module?

#4 Post by SomeC00kie » 2020-04-06 11:09

Looks like this Intel software is loading shell extensions.

If the FileZilla uninstaller cannot remove the shell extension it should prompt for a reboot. Following a reboot the file should be gone.
I already did that two times.

As stated before, FileZilla has been "unregistered" from my system (Nothing in the Startmenu, Control Panel program deinstallation and the Settings)
But the folder was still there.

SomeC00kie
500 Command not understood
Posts: 4
Joined: 2020-04-05 15:39

Re: fzhellext_64.dll being used by igfxem module?

#5 Post by SomeC00kie » 2020-04-06 11:12

That's odd. Please check in Task Manager, if FileZilla is still running. Kill the process if it still is. Then, it should be removable.
Already did it, but did it again, still not FileZilla or anything else from the FileZilla folder

User avatar
boco
Contributor
Posts: 26934
Joined: 2006-05-01 03:28
Location: Germany

Re: fzhellext_64.dll being used by igfxem module?

#6 Post by boco » 2020-04-07 08:08

I remember one case where, on my system, the uninstaller did not ask for Elevation at all. Di yours ask?
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

SomeC00kie
500 Command not understood
Posts: 4
Joined: 2020-04-05 15:39

Re: fzhellext_64.dll being used by igfxem module?

#7 Post by SomeC00kie » 2020-04-07 11:36

I remember one case where, on my system, the uninstaller did not ask for Elevation at all. Di yours ask?
Yup it did.

But... I don't know what I did diferent... but I managed to delete it... after (another) restart.

Well... those things sometimes confuse me... but well, thanks for any reply, I appreciated it.

Post Reply