After Buying a License of FileZilla Pro not email answer

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carlitos
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After Buying a License of FileZilla Pro not email answer

#1 Post by carlitos » 2020-04-30 15:07

Hi, today I bought a license of Filezilla Pro through 2checkout store and have problems connecting with you. The reason is that when I paid to you with my PayPal account your system took as my email address an alternative account which is deactivated. Please can you change the email in my order to my address carlos @ agnese . com . ar? and then send again the email you send after a customer buy FileZilla Pro.
Thank you for your attention!! :)
Regards
Carlos A Agnese

PD: I am posting my requirement at this forum because when I try to register at Filezilla Pro forum the system responds with "The entered email domain has no valid MX record."

carlitos
500 Command not understood
Posts: 3
Joined: 2020-04-30 14:31
First name: Carlitos
Last name: Carlos

Re: After Buying a License of FileZilla Pro not email answer

#2 Post by carlitos » 2020-04-30 17:58

Paypal payment attached.
Last edited by botg on 2020-05-01 09:08, edited 1 time in total.
Reason: Removed image with personal information

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boco
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Re: After Buying a License of FileZilla Pro not email answer

#3 Post by boco » 2020-04-30 19:58

I guess, that such issues are better resolved by directly contacting info@filezillapro.com.
No support requests over PM! You will NOT get any reply!!!
FTP connection problems? Please read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
FileZilla Pro support: https://customerforum.fileZilla-project.org

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botg
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Re: After Buying a License of FileZilla Pro not email answer

#4 Post by botg » 2020-05-01 09:09

There is no purchase associated with your email address. Please contact info@filezillapro.com for further assistance.

carlitos
500 Command not understood
Posts: 3
Joined: 2020-04-30 14:31
First name: Carlitos
Last name: Carlos

Re: After Buying a License of FileZilla Pro not email answer

#5 Post by carlitos » 2020-05-01 15:25

Thank you. The problem was resolved with a message to info@filezillapro.com

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