Filezilla Disconnection

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aryanna_p
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Filezilla Disconnection

#1 Post by aryanna_p » 2020-05-04 18:30

Hello Filezilla memebers, I have a problem with The last version of filezilla. I have searched a solution everywhere. hope you can help.

I am trying to download the file of my website via filezilla.(Ftp) I suppose the parameters are right, because I connect to the server and I download the file for 15 minutes.

Each time the connection stops. I get the massage "waiting for the welcome message" again and again.
I' ve enabled the "force the connection to keep alive"
I 've tried to.disable the firewall and I have tried all the encryption connection.
Same problem with another server on another hosting.
Any suggestion?
thanks

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botg
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Re: Filezilla Disconnection

#2 Post by botg » 2020-05-05 09:38

Sounds like a firewall interfering with the connection.

aryanna_p
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Re: Filezilla Disconnection

#3 Post by aryanna_p » 2020-05-05 15:59

thank you for the reply. I have disabled the firewall. still not working. I've tried Winspc this morning and it worked. I cannot understand why filezilla is not working. Maybe I can try an older version of filezilla?

Elkan76
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Re: Filezilla Disconnection

#4 Post by Elkan76 » 2020-06-04 20:18

Hi, I have the same problem with the ver. 3.48.1
A large file (20 GB) fails to upload, the server answer "Sending command keep-alive", but finally disconnect. If I overwrite, the client fail at 20%, if resume, fails inmediatly and server answer 550 Permission denied.
A month before this files uploads with no problems. Files less than 10 GB upload with no problem.
The server is FileZilla Server.
With other servers file upload with no problem.
Saludos humanos!

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botg
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Re: Filezilla Disconnection

#5 Post by botg » 2020-06-05 07:28

@aryanna_p: What about a server-side firewall?

@Elkan76: No, you don't have the same problem, you even get different error messages.

Elkan76
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Re: Filezilla Disconnection

#6 Post by Elkan76 » 2020-06-05 19:45

@botg: They may be different, but there are many elements in common, such as the "keep-alive" message. Yesterday I tried from the server side to download the file instead of uploading it, by command line and I had no problems.
Shall I make a new thread, or shall we continue discussing it here?

@aryanna_p: This is your first file trying to download from a server, or you have another files from past month? It is to know if the problem is indeed a client version or if there is a port block as suggested by @botg
Saludos humanos!

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