received failure with description 'Denied!'

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prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

received failure with description 'Denied!'

#1 Post by prop.dees » 2020-06-22 14:29

Hello, I am having some kind of trouble downloading completed files back to my computer, I get this error message: [destination]/[File Name]: open for read: received failure with description 'Denied!'
Error: File transfer failed

see attached photo

Any idea as to why this is happening and how to fix this?
Screenshot (4).jpg
Screenshot (4).jpg (86.47 KiB) Viewed 471 times

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botg
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Re: received failure with description 'Denied!'

#2 Post by botg » 2020-06-22 18:59

You appear not to have permission to download these files. Contact your server administrator to request permission.

prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

Re: received failure with description 'Denied!'

#3 Post by prop.dees » 2020-06-22 19:08

server administrator?
as in "their server" or "my server"? I am just online in my house, I AM the server admin, haha.

prop.dees
504 Command not implemented
Posts: 8
Joined: 2020-04-19 18:59
First name: Joshua

Re: received failure with description 'Denied!'

#4 Post by prop.dees » 2020-06-22 20:22

I'm sorry, what do you mean by "contact your server administrator", I don't know what that means or how it translates to my "operation" I have going on here... I know that it is an issue with FileZilla, because I have an assistant who is in a different country who usually does this for me, and its showing the same thing on her computer...

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boco
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Re: received failure with description 'Denied!'

#5 Post by boco » 2020-06-22 22:05

It's not an issue with FileZilla, but with the SFTP server you are connecting to. Are you in control of that server?
### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###

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